Benchmark Transmission understands how important our customers' peace of mind is to them. This is why our ATRA automatic transmission repair shop - proudly serving the greater Newark ~ Wilmington New Castle and Middletown area - stands behind the quality of the work our professionally trained staff offers to each and every one of our customers who choose us to work on their automatic transmission. As an ATRA transmission shop serving the greater Newark ~ Wilmington New Castle and Middletown area, Benchmark Transmission is able to offer our customers the ATRA Golden Rule Warranty! Available in Newark, New Castle And Middletown. The Golden Rule Warranty is a nationwide warranty protection plan issued and serviced only by authorized ATRA members in good standing with ATRA - transmission repair shops like Benchmark Transmission! ATRA is the largest network of automatic transmission repair shops in the world, making the Golden Rule warranty the most widely accepted warranty of any chain or franchise!
Benchmark Transmission & Auto Care
8:00 AM to 5:30 PM
9:00 AM to 12:00 PM
8:00 AM to 5:30 PM
8:00 AM to 12:00 PM
8:00 AM to 6:00 PM
8:00 AM to 6:00 PM
8:00 AM to 12:00 PM
As a mechanic I am confident coming to your business.
Stan Kaminski of Newark Delaware
"I just wanted to say thanks for fixing all my transmission problems over the many years I have used your shop. Whether its was front wheel drive in my wife's 1999 Buick or my rear wheel drive 1968 Pontiac Le Mans, you always came through. You guys are always thorough and the work was done right. Tell your crew I appreciate their good work. As a mechanic I am confident coming to your business. I recommend it to my friends should their vehicles need servicing. Keep up the good work."
You have earned our trust not only in your integrity but in your knowledge of transmissions
Jersey City New Jersey
Laurie Hall of Jersey City New Jersey
"In the 3 years since we bought our son's '99 Mustang it has had repeated transmission and clutch problems. The car is now in DE with our son who is a student there. When the Mustang recently began showing signs of yet more problems with the transmission/clutch we weren't sure where to turn. Should we have the car towed home to our mechanic in NJ or trust a total stranger in DE to diagnose and fix the problem? If we did the latter, would we get fleeced? Looking for advice we called AAA. They recommended Benchmark Transmission. My son immediately drove his car over to Benchmark. Dante and Rich checked the car over, spoke multiple times with me on the phone about their findings, and ultimately suggested that they try some simple and inexpensive adjustments to see if those might solve the problem. They did. My son picked the car up 24 hours after dropping it off and says it shifts perfectly now. Because the labor involved was not extensive Dante even refused to accept payment for his work/time. Thank you, Dante and Rich, for your honesty, for not suggesting that the only course of action was to pull the transmission and search for the root of the recurrent problem. You have earned our trust not only in your integrity but in your knowledge of transmissions as well. Rest assured that if we should need transmission work in the future, we will trust you to do it. "
We are very grateful for all the extra time and effort your company put into the job.
Joanni Carter of Aston Pennsylvania
"Just wanted to thank you and your employees at Benchmark Transmission for a your hard work and patience that it took to fix the transmission in our Volkswagen Eurovan. We know that transmission repairs are what you do, but Benchmark Transmission were the only company that we could find that was willing to take on the job! We are very grateful for all the extra time and effort your company put into the job."
I have dealt with Benchmark transmission in Newark Delaware for over ten years, and the crew has been no less than the best
Thomas DelGenio of Newark Delaware
"I have dealt with Benchmark transmission in Newark Delaware for over ten years, and the crew has been no less than the best. Don and crew put pro in professional. The work is done right the first time, the warranty honored each time! My 1989 Dodge van has over 200,000 miles and this crew has taken care of us for approximately half of that."
We will continue to bring our vehicles to Benchmark Transmission and recommend you to our friends and family.
Johnna Kriner of Hockessin Delaware
"Dante, thank you for the wonderful service you have provided throughout the years. The transmission work you and your crew completed on our Yukon and Blazer, and Jeep. have been efficient, honest and reliable. The price has always been fair. We will continue to bring our vehicles to Benchmark Transmission and recommend you to our friends and family."
We applaud your attention to detail, outstanding customer service, reasonable pricing, honesty, integrity and quality service!
James Schnatterer of Newark Delaware
"Integrity & Honesty is something that can be hard to find these days! Dante and his staff offer just that along with superb and quality service at Benchmark Transmission of Newark, DE. Having a daughter that just turned 16, we were faced not only putting her out on the roads, but finding a car that was safe and reliable for her to drive. Dante and staff were there to help us determine if our 1991 vehicle that needed a transmission was worth fixing and handing down to our daughter. Dante took the time to go over the vehicle to ensure safety and reliability. The transmission service they provided was OUTSTANDING quality and the car drives like new thanks to Benchmark. We can't thank Dante and his staff enough for being patient with us. His honesty in what needed to be done to make this car reliable enough to put our daughter in is something that we truly value. I applaud your attention to detail, outstanding customer service, reasonable pricing, honesty, integrity and quality service! We will continue to highly recommend your shop to anyone needed transmission work. James & Julie"
It was a very pleasant experience dealing with Benchmark Transmission.
Carlos Rodriguez of Newark Delaware
"I hope this letter is able to transmit to you and your staff at Benchmark Transmission, the complete satisfaction I have received from your outstanding and professional service, as well as my sincere gratitude for your honesty and your dedication to providing your customers with the best job you can possibly do... I had tried several times at several places to ask for just a few minutes to be able to "show" the car's problem, but nobody would give me such time, but you. When you said "sure no problem, we'll go for a test drive together", I knew you were the right person and felt immediate confidence in you and in that whatever you found to be the problem you would do the right and honest work. I was right. It was a very pleasant experience dealing with Benchmark Transmission. I wish there were more human beings like you; truly, the world would be a better place."
I was doubtful such an extensive repair, such as mine,could turn out as well as it did. After 5 months and over 4000 miles it still performs flawlessly.
Joseph Schiavi of Wilmington Delaware
"Dear Mr. Joe Principe,I wanted to thank you for the superb job you did rebuilding my 1997 Toyota 4 Runner at your Wilmington Transmission shop. I was doubtful such an extensive repair, such as mine,could turn out as well as it did. After 5 months and over 4000 miles it still performs flawlessly. It is quiet now as I remember it when new.Again,my thanks; I will refer your Benchmark Transmission Shop at every opportunity. Very Truly YoursJoseph R. Schiavi "
Our gas mileage improved, shifting was much better, and we couldn't be happier.
Charles Baynard of Henderson Maryland
"To the Principe boys: We brought our 33' RV to Newcastle for transmission repair and an engine tune-up in June. We then drove it to Maine, about 600 miles or so, from Maryland and back. We never had one problem!! Our gas mileage improved, shifting was much better, and we couldn't be happier. You guys are the greatest. We will recommend you to our friends and, if we need any work done, we'll be back!! Thanks so much for your friendly and professional service. Helen and Charles B."
Benchmark Transmission gives me the confidence that as long as I want to keep my vehicles, they will keep them running good condition.
Rod Pelkey of Newark Delaware
"I am the owner of 3 late model Ford Explorers (92, 93, 95) and a 99 Subaru Legacy. I have been dealing with Benchmark, Dante (Owner) for over 8 years. I have not alway taken the best care of my vehicles in terms of preventive maintenance, and checking into the little noises that give you that feeling that something is wrong, therefore I've experienced more problems than necessary. Despite my neglect, whenever I've taken my cars to Benchmark, I have always been treated to the best of service. Benchmark has both replaced and repaired transmissions in my vehicles, and has done wonderful work, and at a reasonable cost. I have never been dissatisfied, Dante is always willing to work with me. I have nearly 300,000 miles on one explorer, 200,000 on anther, and over 150,000 on the Legacy. Benchmark Transmission gives me the confidence that as long as I want to keep my vehicles, they will keep them running good condition. Thanks Benchmark!"