Benchmark Transmission & Auto Care
8:00 AM to 5:30 PM
9:00 AM to 12:00 PM
8:00 AM to 5:30 PM
8:00 AM to 12:00 PM
8:00 AM to 6:00 PM
8:00 AM to 6:00 PM
8:00 AM to 12:00 PM
Benchmark Transmission gives me the confidence that as long as I want to keep my vehicles, they will keep them running good condition.
Rod Pelkey of Newark Delaware
"I am the owner of 3 late model Ford Explorers (92, 93, 95) and a 99 Subaru Legacy. I have been dealing with Benchmark, Dante (Owner) for over 8 years. I have not alway taken the best care of my vehicles in terms of preventive maintenance, and checking into the little noises that give you that feeling that something is wrong, therefore I've experienced more problems than necessary. Despite my neglect, whenever I've taken my cars to Benchmark, I have always been treated to the best of service. Benchmark has both replaced and repaired transmissions in my vehicles, and has done wonderful work, and at a reasonable cost. I have never been dissatisfied, Dante is always willing to work with me. I have nearly 300,000 miles on one explorer, 200,000 on anther, and over 150,000 on the Legacy. Benchmark Transmission gives me the confidence that as long as I want to keep my vehicles, they will keep them running good condition. Thanks Benchmark!"
The service from every employee at Benchmark Transmission is unbelievable. They are very trustworthy and fair.
Rodney Pett of Philadelphia Pennsylvania
"The service from every employee at Benchmark Transmission is unbelievable. They are very trustworthy and fair. I noticed that they treat every car as if its their own. The quality of work is unbeatable. I own three trucks. They first fixed my van. They are now working on my truck. It looks like my cars like to break down in the area of their auto repair shop in Wilmington~Newark Delaware and I don't blame them. KEEP UP THE GOOD WORK!!!"
I will be sure to make reference Benchmark transmission to my friends and family.
Russ Meredith of Newark Delaware
"I wanted to thank you for your excellent service regarding the transmission problem with my 1991 Dodge Caravan. I'm not an automotive expert, and it was refreshing to find an automotive shop with up front problem diagnosis and easy to understand terminology when discussing the problem with the customer. I really appreciated the patience of yourself and the mechanics at Benchmark Transmission when I returned the vehicle assuming that the transmission still had problems; and I respected your offer to refer the vehicle and your honesty in identifying the further problem of a clogged fuel filter. The van has run very well since its most recent repair. I will be sure to make reference Benchmark transmission to my friends and family. "
I will be sure to recommend Benchmark Transmission to anyone I know seeking transmission service in Delaware!
Sherri Meeks-Graham of Wilmington Delaware
"I wanted to follow-up to the reconditioning of my transmission you did in early April of this year at Benchmark Transmission Newark Delaware. it has been a month since I picked up my vehicle post the repair and things are running smoothly. It is a comfort to know that driving my Honda CRV, with the transmission work you have done and the excellent way you've taken care of me and my vehicle,it will continue to ride well for a long time to come. I appreciate your extending the initial warranty another year, since there was a problem with the bearing in the transmission last month. Though there was a problem with the transmission malfunctioning, your customer service has always been excellent! I will be sure to recommend Benchmark Transmission to anyone I know seeking transmission service in Delaware! "
Thank you so much for the great repair job your Wilmington repair shop performed on my transmission.
Jim Knott of Wilmington Delaware
"Thank you so much for the great repair job your wilmington repair shop performed on my transmission. And thank you for the special pricing you blessed me with. I pray that God continues to bless you and your family.1994 Ford F150 and 1957 Chevrolet Bel Air"
have had nothing but the best service from Joe at Benchmark. I heard about them from a friend (the best kind of referral) and I was not disappointed. I had my car fixed at Benchmark a few years ago and it has been going strong ever since
Jean O'Malley of Bear Delaware
"I have had nothing but the best service from Joe at Benchmark. I heard about them from a friend (the best kind of referral) and I was not disappointed. I had my car fixed at Benchmark a few years ago and it has been going strong ever since. When the transmission on my husband's truck started to go there was no question where we would take it. Joe is professional and knowledgeable. "
I decided to get it checked out by an expert at Benchmark Transmission before I did any damage
Wilbur Rivera of Newark Delaware
"Mr. Dante Principe Jr.,Two weeks ago, I took my 98 VW Golf to the Smith VW dealer for a non-transmission related problem. Upon completion of that work, the dealer told me that my 2nd gear on my Automatic Transmission was sticking and that I needed a new transmission. I told them I did not want them to do that type of work on my car. I decided to get it checked out by an expert at Benchmark Transmission before I did any damage.I looked in the Yellow Pages and decided to call your office and get an estimate. You told me that I should bring the car in and allow you check it out at "no charge". You mentioned it could be something simple which would greatly reduce the repair cost. Last week I Brought my car in to your shop in Newark Delaware. You checked the car and found out the programming on the throttle body and the transmission where not responding. I think you relearned these components and you fixed my car. When you called me, you told me that there was no charge for the work you did to my car. As I drove my car home and felt how smoothly the transmission shifted from gear to gear: I immediately started to "thank god" for taking my car to your shop and dealing with you. As I write this note to you, I realized how rare it is to find people like you that are willing to help people in trouble without taking advantage of them and/or expecting anything in return.Sincerely yoursWilber Rivera"
You have earned our trust not only in your integrity but in your knowledge of transmissions
Jersey City New Jersey
Laurie Hall of Jersey City New Jersey
"In the 3 years since we bought our son's '99 Mustang it has had repeated transmission and clutch problems. The car is now in DE with our son who is a student there. When the Mustang recently began showing signs of yet more problems with the transmission/clutch we weren't sure where to turn. Should we have the car towed home to our mechanic in NJ or trust a total stranger in DE to diagnose and fix the problem? If we did the latter, would we get fleeced? Looking for advice we called AAA. They recommended Benchmark Transmission. My son immediately drove his car over to Benchmark. Dante and Rich checked the car over, spoke multiple times with me on the phone about their findings, and ultimately suggested that they try some simple and inexpensive adjustments to see if those might solve the problem. They did. My son picked the car up 24 hours after dropping it off and says it shifts perfectly now. Because the labor involved was not extensive Dante even refused to accept payment for his work/time. Thank you, Dante and Rich, for your honesty, for not suggesting that the only course of action was to pull the transmission and search for the root of the recurrent problem. You have earned our trust not only in your integrity but in your knowledge of transmissions as well. Rest assured that if we should need transmission work in the future, we will trust you to do it. "
Benchmark Transmission operates with integrity, takes pride in its work, and treats the customers with courtesy
Richard Broad of Fairfax Virginia
"While I was in Middletown Delaware on business, I experienced what I thought was a transmission problem and took my car to Benchmark Transmission Middletown Delaware. Craig and John made a FREE assessment of the problem that morning, advised me of the cost, and indicated they could fix it by the next morning. When I asked if they could do the job that afternoon, they said they would try. I received a call back by 3:30 that afternoon indicating the car was ready. When I picked it up at 4, I was greeted in a pleasant manner and the charge was exactly what they had indicated. They had replaced a broken Transmission cooler line and the car now runs fine. Most places, realizing that I am not an auto mechanic, would have likely tried to install a new transmission, taken a couple of days to so, and charged a small fortune. I could not have been any more satisfied with the service. Benchmark Transmission operates with integrity, takes pride in its work, and treats the customers with courtesy I have rarely experienced. This is the finest experience I can recall ever in the maintenance of my car. It was a pleasure doing business with such high quality people."
It was a very pleasant experience dealing with Benchmark Transmission.
Carlos Rodriguez of Newark Delaware
"I hope this letter is able to transmit to you and your staff at Benchmark Transmission, the complete satisfaction I have received from your outstanding and professional service, as well as my sincere gratitude for your honesty and your dedication to providing your customers with the best job you can possibly do... I had tried several times at several places to ask for just a few minutes to be able to "show" the car's problem, but nobody would give me such time, but you. When you said "sure no problem, we'll go for a test drive together", I knew you were the right person and felt immediate confidence in you and in that whatever you found to be the problem you would do the right and honest work. I was right. It was a very pleasant experience dealing with Benchmark Transmission. I wish there were more human beings like you; truly, the world would be a better place."
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