4 Delaware LocationsAuto & Transmission Repair Service
Benchmark Transmission & Auto Care, with 4 Delaware locations in Newark, New Castle, Middletown, and Claymont, is a family-owned & operated, service auto repair shop specializing in automatic transmission repair. The automotive specialists at each of our 4 shop locations are highly qualified and ready to deliver the technical knowledge & skills for your every transmission and auto repair need.
Benchmark Transmission & Auto Care realizes that there are many auto repair companies in Delaware to choose from for repair and that is why our shop strives to provide prompt and courteous service to all who visit our business in the hope that you will come back to us for all of your automatic transmission and auto repair needs.
Look around our web site and if you have any questions, don't hesitate to drop by any of our 4 Delaware shop locations in Newark, New Castle, Middletown, and Claymont. We are here to help you.
Supporting Our Troops
Benchmark Transmission & Auto Care is proud of our troops and happy to be an official drop-off location in the Newark & Middletown area for the national non-profit known as Cell Phones for Soldiers. If you have an unwanted cell phone and wish to help we would welcome your participation!Donate Now
Dashboard Warning Lights
Benchmark Transmission & Auto Care knows a light on a dash that will not go away can be troubling. We invite you to use our online index of dashboard warning lights to help you identify the problem and schedule a free diagnosis today so our technicians can help solve your problem today!Online Index
We are pleased to arrange towing services in the areas of our 4 Delaware transmission shops to those not able to drive the vehicle to our shop. If you have a vehicle problem call us today to schedule a tow truck to your location.Details
We offer a fleet program for companies in Delaware that are looking for reliable and dependable services for their company vehicles. We offer the highest level of preventative maintenance intended to keep your valued fleet vehicle's on the road.Find Out Why
Benchmark Transmission & Auto Care offers our customers in the Delaware area nationwide protection. Our warranties are among the best in the automotive repair industry.Learn More
Check Engine Light
Check engine light problem? Bring your vehicle to any of our 4 Delaware transmission shop locations and let an ASE-Certified transmission specialists perform a FREE computerized diagnostic scan to get you safely back on the roads of Newark & Middletown.Learn More
I would like to extend my thanks to Rich and Don for quickly diagnosing my daughters Toyota problem. It was more severe than any of us expected. Your shop was right up front with me on my options since we are so far away. They kept our vehicle save and secure for over a week and never asked
Trenton New Jersey
Michael Boughton of Trenton New Jersey
"I would like to extend my thanks to Rich and Don for quickly diagnosing my daughters Toyota problem. It was more severe than any of us expected. Your shop was right up front with me on my options since we are so far away. They kept our vehicle save and secure for over a week and never asked for anything in return. To the entire staff in Middletown - THANK YOU."
Our gas mileage improved, shifting was much better, and we couldn't be happier.
Charles Baynard of Henderson Maryland
"To the Principe boys: We brought our 33' RV to Newcastle for transmission repair and an engine tune-up in June. We then drove it to Maine, about 600 miles or so, from Maryland and back. We never had one problem!! Our gas mileage improved, shifting was much better, and we couldn't be happier. You guys are the greatest. We will recommend you to our friends and, if we need any work done, we'll be back!! Thanks so much for your friendly and professional service. Helen and Charles B."
Thank you so much for the great repair job your Wilmington repair shop performed on my transmission.
Jim Knott of Wilmington Delaware
"Thank you so much for the great repair job your wilmington repair shop performed on my transmission. And thank you for the special pricing you blessed me with. I pray that God continues to bless you and your family.1994 Ford F150 and 1957 Chevrolet Bel Air"
It was a very pleasant experience dealing with Benchmark Transmission.
Carlos Rodriguez of Newark Delaware
"I hope this letter is able to transmit to you and your staff at Benchmark Transmission, the complete satisfaction I have received from your outstanding and professional service, as well as my sincere gratitude for your honesty and your dedication to providing your customers with the best job you can possibly do... I had tried several times at several places to ask for just a few minutes to be able to "show" the car's problem, but nobody would give me such time, but you. When you said "sure no problem, we'll go for a test drive together", I knew you were the right person and felt immediate confidence in you and in that whatever you found to be the problem you would do the right and honest work. I was right. It was a very pleasant experience dealing with Benchmark Transmission. I wish there were more human beings like you; truly, the world would be a better place."
Benchmark Transmission operates with integrity, takes pride in its work, and treats the customers with courtesy
Richard Broad of Fairfax Virginia
"While I was in Middletown Delaware on business, I experienced what I thought was a transmission problem and took my car to Benchmark Transmission Middletown Delaware. Craig and John made a FREE assessment of the problem that morning, advised me of the cost, and indicated they could fix it by the next morning. When I asked if they could do the job that afternoon, they said they would try. I received a call back by 3:30 that afternoon indicating the car was ready. When I picked it up at 4, I was greeted in a pleasant manner and the charge was exactly what they had indicated. They had replaced a broken Transmission cooler line and the car now runs fine. Most places, realizing that I am not an auto mechanic, would have likely tried to install a new transmission, taken a couple of days to so, and charged a small fortune. I could not have been any more satisfied with the service. Benchmark Transmission operates with integrity, takes pride in its work, and treats the customers with courtesy I have rarely experienced. This is the finest experience I can recall ever in the maintenance of my car. It was a pleasure doing business with such high quality people."
I can recommend Benchmark Transmission without reservation. It's a pleasure dealing with you guys.
Robert Wickes of Landenberg Pennsylvania
"I am writing to offer my comments on the transmission service I have received from Benchmark Transmission. Benchmark has consistently stood behind their lifetime warranty which I purchased for my rebuilt transmission! When the small stainless steel bearing in the transmission failed at 270,000 miles, you diagnosed the problem and fixed it, all under the Benchmark warranty. You and the crew at Benchmark Transmission also correctly diagnosed the failure in the drivetrain center carrier bearing, which was causing annoying noise and vibration. Replacing the driveshaft assembly corrected the problem. Throughout my relationship with Benchmark Transmission I have been struck by your commitment to customer satisfaction, to staying with the problem and "getting it right" . To those of us who are committed to keeping a car running beyond 100,000 miles, I can recommend Benchmark Transmission without reservation. It's a pleasure dealing with you guys."
As a mechanic I am confident coming to your business.
Stan Kaminski of Newark Delaware
"I just wanted to say thanks for fixing all my transmission problems over the many years I have used your shop. Whether its was front wheel drive in my wife's 1999 Buick or my rear wheel drive 1968 Pontiac Le Mans, you always came through. You guys are always thorough and the work was done right. Tell your crew I appreciate their good work. As a mechanic I am confident coming to your business. I recommend it to my friends should their vehicles need servicing. Keep up the good work."
We can not thank you enough for your friendly courteous service.
Joseph Lange of Wilmington Delaware
"I am writing this letter to let you know how much we appreciate the way you helped us out last Wednesday. You responded to our call for assistance quickly and efficiently. We will always call Benchmark Transmission whenever we find that we are having a problem with any of our vehicles. You generously sent a mechanic to my job site and took care of the problem. We can not thank you enough for your friendly courteous service. "
I will be sure to make reference Benchmark transmission to my friends and family.
Russ Meredith of Newark Delaware
"I wanted to thank you for your excellent service regarding the transmission problem with my 1991 Dodge Caravan. I'm not an automotive expert, and it was refreshing to find an automotive shop with up front problem diagnosis and easy to understand terminology when discussing the problem with the customer. I really appreciated the patience of yourself and the mechanics at Benchmark Transmission when I returned the vehicle assuming that the transmission still had problems; and I respected your offer to refer the vehicle and your honesty in identifying the further problem of a clogged fuel filter. The van has run very well since its most recent repair. I will be sure to make reference Benchmark transmission to my friends and family. "
I will be sure to recommend Benchmark Transmission to anyone I know seeking transmission service in Delaware!
Sherri Meeks-Graham of Wilmington Delaware
"I wanted to follow-up to the reconditioning of my transmission you did in early April of this year at Benchmark Transmission Newark Delaware. it has been a month since I picked up my vehicle post the repair and things are running smoothly. It is a comfort to know that driving my Honda CRV, with the transmission work you have done and the excellent way you've taken care of me and my vehicle,it will continue to ride well for a long time to come. I appreciate your extending the initial warranty another year, since there was a problem with the bearing in the transmission last month. Though there was a problem with the transmission malfunctioning, your customer service has always been excellent! I will be sure to recommend Benchmark Transmission to anyone I know seeking transmission service in Delaware! "
Free check engine light service not really free?Get Details
Brake Repair Special
Brake Repair Pad Discounts at Delaware Automotive RepairGet Details
UD Student Discount Offer
UD Students Save $100 off Major Transmission Rebuild ServiceGet Details
Honda Transmission Discount Offer
Customers Save $100 off Honda Transmission Rebuild ServiceGet Details
AAA Approved Auto Repair
Benchmark Transmission & Auto Care is proud to be an AAA Approved Auto Repair shop serving the greater Newark & Middletown area with a complete range of automotive repair services by a certified and professionally trained team of technicians. Benchmark Transmission & Auto Care understands that the thought of having a vehicle repaired can be quite stressful for many people. As an AAA Approved auto repair shop, Benchmark Transmission & Auto Care is glad that being an AAA Approved Auto Repair shop we are able to help alleviate the stress many people feel by being one of over 7,700 auto repair shops across North America that provide our customers in the greater Newark & Middletown area with a 12 month or 12,000 mile guarantee on all of the work done at our shop!
Benchmark Transmission & Auto Care maintains AAA's tough performance standards while providing each of our customers with the professional and courteous service they both expect and deserve. As an AAA Approved Auto Repair shop serving the greater Newark & Middletown area, Benchmark Transmission & Auto Care is required to hire and employ trained automotive repair specialists that have earned certification by ASE, the National Institute for Automotive Service Excellence. Also as an AAA Approved Auto Repair shop, Benchmark Transmission & Auto Care is also required to use state-of-the art tools and equipment when doing repairs, as well as adhere to the AAA customer service satisfaction criteria.
ASE Certified Automotive Repair
Benchmark Transmission & Auto Care is an automotive repair facility providing the greater Newark & Middletown area with high quality auto repair services from a team of specialists, some of which are ASE Certified technicians. The team members on the Benchmark Transmission & Auto Care staff that are ASE Certified are part of one of the largest non-profit organizations in the world. Currently over 350,000 thousand fellow automotive repair professionals like those working at Benchmark Transmission & Auto Care are ASE Certified. Benchmark Transmission & Auto Care understands that for today's consumer, automotive repair is more complex than it has ever been. And as vehicles become increasingly more complicated, so too does the technology and diagnostic tools to repair them. This is why we are ASE Certified, because we know how important it is for people in and around the greater Newark & Middletown area to locate knowledgeable and competent automotive professionals.
ATRA - Automatic Transmission Shop
Founded in 1954, the Automatic Transmission Rebuilders Association (ATRA) is an international trade association for the professional automatic transmission repair industry. ATRA is headquartered in Oxnard, California and has over 2,000 members. The ATRA membership consists of more than 2000 repair specialists, students, schools, and suppliers, all supporting the training, research and improvements for transmission repair.
ATSG - Automatic Transmission Service Group
Benchmark Transmission & Auto Care has a great appreciation for our membership with ATSG, the Automatic Transmission Service Group. As a member of the ATSG, our customers in the greater Newark & Middletown area can rest assured that our automatic transmission repair shop is dedicated to providing nothing less than quality a complete range of repair services from a team of specialists that are connected to a nationwide network of resources about the repair and service of automatic transmissions. Each technician on our team has access to ATSG technical support resources, including the ATSG telephone hotline, technical bulletins, and seminars.
The ATSG telephone hotline gives our technicians access to 10 full-time industry leading automatic transmission repair specialists who are ready to share their expertise on a wide range of vehicles ranging from the 1940's to today's most advanced automotive.
Technical Bulletins are another great benefit of being an ATSG member. Our membership gives us ongoing access to technical bulletins that keep our technicians up to date on part changes, updates, and how to fix common problems with automatic transmissions, and the latest automatic transmission diagnostic equipment.
ATSG seminars are another great benefit for Benchmark Transmission & Auto Care being an ATSG member. Every year ATSG develops new seminars that our staff attends to keep them up to date with the latest information in addition to current fixes on the most common of transmission repairs.
Transgo Automatic Transmission Parts
Benchmark Transmission & Auto Care is dedicated to giving our customers in the greater Newark & Middletown area the best automatic transmission repair possible. To accomplish this we in part rely on our affiliation with Transgo. Since 1959 Transgo has been engineering high-quality products for automotive repair shops like Benchmark Transmission & Auto Care that specialize in the repair, service, and rebuilding of automatic transmissions. The Transgo products our shop uses helps us to both increase the durability of our customers' automatic transmissions as well as improve the overall drivability of their vehicles.
Transtar Automotive Parts
Benchmark Transmission & Auto Care is pleased to give our customers in the greater Newark & Middletown the peace of mind in knowing that our transmission shop purchases a wide variety of quality transmission parts from Transtar Industries. Transtar is a worldwide leading distributor of OE transmission parts for the automotive industry. Benchmark Transmission & Auto Care will often purchase and use Transtar parts for rebuilding both automatic and manual transmission, torque converter repairs, electrical diagnostic equipment, specialty tools and service items, and parts for repairing vehicle drivelines. Transtar Industries is located in Cleveland Delaware, was founded in 1975 by Monte Ahuja, and has over 1,500 dedicated professionals ready to help shops like Benchmark Transmission & Auto Care keep our customers safely on the roads of the greater Newark & Middletown area.
Sonnax Automotive Replacement Parts
Benchmark Transmission & Auto Care relies on Sonnax to help us keep our customers' vehicles running smoothly in and around the greater Newark & Middletown area. Sonnax has a reputation of being a leader in the designing, manufacturing, and distribution of high-quality parts for the automotive aftermarket. Parts that are critical in helping Benchmark Transmission & Auto Care give our customers one quality repair after another. Sonnax provides our shop with innovative parts for transmission rebuilds that meet or exceed OE standards. They also give us access to a complete line of components for torque converters needed for both standard, high-performance, and heavy-duty applications.