Complete Auto Repair & Transmission Service
Benchmark Transmission & Auto Care, with 4 Delaware locations in Newark, New Castle, Middletown, and Claymont, is a family-owned & operated, service auto repair shop specializing in automatic transmission repair. The automotive specialists at each of our 4 shop locations are highly qualified and ready to deliver the technical knowledge & skills for your every transmission and auto repair need.
Benchmark Transmission & Auto Care realizes that there are many auto repair companies in Delaware to choose from for repair and that is why our shop strives to provide prompt and courteous service to all who visit our business in the hope that you will come back to us for all of your automatic transmission and auto repair needs.
Look around our web site and if you have any questions, don't hesitate to drop by any of our 4 Delaware shop locations in Newark, New Castle, Middletown, and Claymont. We are here to help you.
Join Our Team
Benchmark Transmission & Auto Care is always interested in hearing from qualified individuals seeking employment at our 4 Delaware shops. If you are interested in joining our team we want to hear from you.Join Our Team
We are pleased to arrange towing services in the areas of our 4 Delaware transmission shops to those not able to drive the vehicle to our shop. If you have a vehicle problem call us today to schedule a tow truck to your location.Details
We offer a fleet program for companies in Delaware that are looking for reliable and dependable services for their company vehicles. We offer the highest level of preventative maintenance intended to keep your valued fleet vehicle's on the road.Find Out Why
Benchmark Transmission & Auto Care offers our customers in the Delaware area nationwide protection. Our warranties are among the best in the automotive repair industry.Learn More
Check Engine Light
Check engine light problem? Bring your vehicle to any of our 4 Delaware transmission shop locations and let an ASE-Certified transmission specialists perform a FREE computerized diagnostic scan to get you safely back on the roads of Newark ~ Middletown ~ New Castle.Learn More
I can recommend Benchmark Transmission without reservation. It's a pleasure dealing with you guys.
Robert Wickes of Landenberg Pennsylvania
"I am writing to offer my comments on the transmission service I have received from Benchmark Transmission. Benchmark has consistently stood behind their lifetime warranty which I purchased for my rebuilt transmission! When the small stainless steel bearing in the transmission failed at 270,000 miles, you diagnosed the problem and fixed it, all under the Benchmark warranty. You and the crew at Benchmark Transmission also correctly diagnosed the failure in the drivetrain center carrier bearing, which was causing annoying noise and vibration. Replacing the driveshaft assembly corrected the problem. Throughout my relationship with Benchmark Transmission I have been struck by your commitment to customer satisfaction, to staying with the problem and "getting it right" . To those of us who are committed to keeping a car running beyond 100,000 miles, I can recommend Benchmark Transmission without reservation. It's a pleasure dealing with you guys."
I decided to get it checked out by an expert at Benchmark Transmission before I did any damage
Wilbur Rivera of Newark Delaware
"Mr. Dante Principe Jr.,Two weeks ago, I took my 98 VW Golf to the Smith VW dealer for a non-transmission related problem. Upon completion of that work, the dealer told me that my 2nd gear on my Automatic Transmission was sticking and that I needed a new transmission. I told them I did not want them to do that type of work on my car. I decided to get it checked out by an expert at Benchmark Transmission before I did any damage.I looked in the Yellow Pages and decided to call your office and get an estimate. You told me that I should bring the car in and allow you check it out at "no charge". You mentioned it could be something simple which would greatly reduce the repair cost. Last week I Brought my car in to your shop in Newark Delaware. You checked the car and found out the programming on the throttle body and the transmission where not responding. I think you relearned these components and you fixed my car. When you called me, you told me that there was no charge for the work you did to my car. As I drove my car home and felt how smoothly the transmission shifted from gear to gear: I immediately started to "thank god" for taking my car to your shop and dealing with you. As I write this note to you, I realized how rare it is to find people like you that are willing to help people in trouble without taking advantage of them and/or expecting anything in return.Sincerely yoursWilber Rivera"
I will be sure to make reference Benchmark transmission to my friends and family.
Russ Meredith of Newark Delaware
"I wanted to thank you for your excellent service regarding the transmission problem with my 1991 Dodge Caravan. I'm not an automotive expert, and it was refreshing to find an automotive shop with up front problem diagnosis and easy to understand terminology when discussing the problem with the customer. I really appreciated the patience of yourself and the mechanics at Benchmark Transmission when I returned the vehicle assuming that the transmission still had problems; and I respected your offer to refer the vehicle and your honesty in identifying the further problem of a clogged fuel filter. The van has run very well since its most recent repair. I will be sure to make reference Benchmark transmission to my friends and family. "
Our gas mileage improved, shifting was much better, and we couldn't be happier.
Charles Baynard of Henderson Maryland
"To the Principe boys: We brought our 33' RV to Newcastle for transmission repair and an engine tune-up in June. We then drove it to Maine, about 600 miles or so, from Maryland and back. We never had one problem!! Our gas mileage improved, shifting was much better, and we couldn't be happier. You guys are the greatest. We will recommend you to our friends and, if we need any work done, we'll be back!! Thanks so much for your friendly and professional service. Helen and Charles B."
We can not thank you enough for your friendly courteous service.
Joseph Lange of Wilmington Delaware
"I am writing this letter to let you know how much we appreciate the way you helped us out last Wednesday. You responded to our call for assistance quickly and efficiently. We will always call Benchmark Transmission whenever we find that we are having a problem with any of our vehicles. You generously sent a mechanic to my job site and took care of the problem. We can not thank you enough for your friendly courteous service. "
Benchmark Transmission operates with integrity, takes pride in its work, and treats the customers with courtesy
Richard Broad of Fairfax Virginia
"While I was in Middletown Delaware on business, I experienced what I thought was a transmission problem and took my car to Benchmark Transmission Middletown Delaware. Craig and John made a FREE assessment of the problem that morning, advised me of the cost, and indicated they could fix it by the next morning. When I asked if they could do the job that afternoon, they said they would try. I received a call back by 3:30 that afternoon indicating the car was ready. When I picked it up at 4, I was greeted in a pleasant manner and the charge was exactly what they had indicated. They had replaced a broken Transmission cooler line and the car now runs fine. Most places, realizing that I am not an auto mechanic, would have likely tried to install a new transmission, taken a couple of days to so, and charged a small fortune. I could not have been any more satisfied with the service. Benchmark Transmission operates with integrity, takes pride in its work, and treats the customers with courtesy I have rarely experienced. This is the finest experience I can recall ever in the maintenance of my car. It was a pleasure doing business with such high quality people."
I took my vehicle here and I have received nothing but complete professionalism, promptness and they were so helpful. Made me understand what was going with my vehicle in layman's terms so that I could understand the process!
Kathy Mays of Seaford Delaware
"I took my vehicle here and I have received nothing but complete professionalism, promptness and they were so helpful. Made me understand what was going with my vehicle in layman's terms so that I could understand the process! Dontae has kept me informed every step of the way. The honesty of this place was unbelievable. At this point they don't think it is my transmission and possibly a reprogamming of a module and he even helped get my car to the dealer at no cost to them. If in the future I need transmission repair work, it will be here. This is an honest place to take your vehicle. I will refer them to anyone!! Thank you Benchmark Transmission of Newark, you guys rock! "
We are very grateful for all the extra time and effort your company put into the job.
Joanni Carter of Aston Pennsylvania
"Just wanted to thank you and your employees at Benchmark Transmission for a your hard work and patience that it took to fix the transmission in our Volkswagen Eurovan. We know that transmission repairs are what you do, but Benchmark Transmission were the only company that we could find that was willing to take on the job! We are very grateful for all the extra time and effort your company put into the job."
I truly appreciate the professional manner and service that you and your technicians exhibited.
Charles Miller of Exton Pennsylvania
"You and your service team did an automatic transmission repair on my 2005 Nissan Armada in February 2010 and I wanted to send you a personal email thanking you for a job well-done. I truly appreciate the professional manner and service that you and your technicians exhibited. I just arrived home today from a 1500 mile trip to the Carolinas and the car ran great. Thanks for the great service. If I ever find the need for transmission service I will give your shop a call. Thank you. "
Cost cutting offers
Free check engine light service not really free?View Details
UD Student Discount Offer
UD Students Save $100 off Major Transmission Rebuild ServiceView Details
Transmission Service Coupon
Real Fluid Change not a flushView Details
Automatic Transmission Repair Coupon
Save $75 off any automatic transmission overhaulView Details
AAA Approved Auto Repair
Benchmark Transmission & Auto Care is proud to be an AAA Approved Auto Repair shop serving the greater Newark ~ Middletown ~ New Castle area with a complete range of automotive repair services by a certified and professionally trained team of technicians. Benchmark Transmission & Auto Care understands that the thought of having a vehicle repaired can be quite stressful for many people. As an AAA Approved auto repair shop, Benchmark Transmission & Auto Care is glad that being an AAA Approved Auto Repair shop we are able to help alleviate the stress many people feel by being one of over 7,700 auto repair shops across North America that provide our customers in the greater Newark ~ Middletown ~ New Castle area with a 12 month or 12,000 mile guarantee on all of the work done at our shop!
Benchmark Transmission & Auto Care maintains AAA's tough performance standards while providing each of our customers with the professional and courteous service they both expect and deserve. As an AAA Approved Auto Repair shop serving the greater Newark ~ Middletown ~ New Castle area, Benchmark Transmission & Auto Care is required to hire and employ trained automotive repair specialists that have earned certification by ASE, the National Institute for Automotive Service Excellence. Also as an AAA Approved Auto Repair shop, Benchmark Transmission & Auto Care is also required to use state-of-the art tools and equipment when doing repairs, as well as adhere to the AAA customer service satisfaction criteria.
ASE Certified Automotive Repair
Benchmark Transmission & Auto Care is an automotive repair facility providing the greater Newark ~ Middletown ~ New Castle area with high quality auto repair services from a team of specialists, some of which are ASE Certified technicians. The team members on the Benchmark Transmission & Auto Care staff that are ASE Certified are part of one of the largest non-profit organizations in the world. Currently over 350,000 thousand fellow automotive repair professionals like those working at Benchmark Transmission & Auto Care are ASE Certified. Benchmark Transmission & Auto Care understands that for today's consumer, automotive repair is more complex than it has ever been. And as vehicles become increasingly more complicated, so too does the technology and diagnostic tools to repair them. This is why we are ASE Certified, because we know how important it is for people in and around the greater Newark ~ Middletown ~ New Castle area to locate knowledgeable and competent automotive professionals.
ATRA - Automatic Transmission Shop
Founded in 1954, the Automatic Transmission Rebuilders Association (ATRA) is an international trade association for the professional automatic transmission repair industry. ATRA is headquartered in Oxnard, California and has over 2,000 members. The ATRA membership consists of more than 2000 repair specialists, students, schools, and suppliers, all supporting the training, research and improvements for transmission repair.
ATSG - Automatic Transmission Service Group
Benchmark Transmission & Auto Care has a great appreciation for our membership with ATSG, the Automatic Transmission Service Group. As a member of the ATSG, our customers in the greater Newark ~ Middletown ~ New Castle area can rest assured that our automatic transmission repair shop is dedicated to providing nothing less than quality a complete range of repair services from a team of specialists that are connected to a nationwide network of resources about the repair and service of automatic transmissions. Each technician on our team has access to ATSG technical support resources, including the ATSG telephone hotline, technical bulletins, and seminars.
The ATSG telephone hotline gives our technicians access to 10 full-time industry leading automatic transmission repair specialists who are ready to share their expertise on a wide range of vehicles ranging from the 1940's to today's most advanced automotive.
Technical Bulletins are another great benefit of being an ATSG member. Our membership gives us ongoing access to technical bulletins that keep our technicians up to date on part changes, updates, and how to fix common problems with automatic transmissions, and the latest automatic transmission diagnostic equipment.
ATSG seminars are another great benefit for Benchmark Transmission & Auto Care being an ATSG member. Every year ATSG develops new seminars that our staff attends to keep them up to date with the latest information in addition to current fixes on the most common of transmission repairs.
Transgo Automatic Transmission Parts
Benchmark Transmission & Auto Care is dedicated to giving our customers in the greater Newark ~ Middletown ~ New Castle area the best automatic transmission repair possible. To accomplish this we in part rely on our affiliation with Transgo. Since 1959 Transgo has been engineering high-quality products for automotive repair shops like Benchmark Transmission & Auto Care that specialize in the repair, service, and rebuilding of automatic transmissions. The Transgo products our shop uses helps us to both increase the durability of our customers' automatic transmissions as well as improve the overall drivability of their vehicles.
Transtar Automotive Parts
Benchmark Transmission & Auto Care is pleased to give our customers in the greater Newark ~ Middletown ~ New Castle the peace of mind in knowing that our transmission shop purchases a wide variety of quality transmission parts from Transtar Industries. Transtar is a worldwide leading distributor of OE transmission parts for the automotive industry. Benchmark Transmission & Auto Care will often purchase and use Transtar parts for rebuilding both automatic and manual transmission, torque converter repairs, electrical diagnostic equipment, specialty tools and service items, and parts for repairing vehicle drivelines. Transtar Industries is located in Cleveland Delaware, was founded in 1975 by Monte Ahuja, and has over 1,500 dedicated professionals ready to help shops like Benchmark Transmission & Auto Care keep our customers safely on the roads of the greater Newark ~ Middletown ~ New Castle area.
Sonnax Automotive Replacement Parts
Benchmark Transmission & Auto Care relies on Sonnax to help us keep our customers' vehicles running smoothly in and around the greater Newark ~ Middletown ~ New Castle area. Sonnax has a reputation of being a leader in the designing, manufacturing, and distribution of high-quality parts for the automotive aftermarket. Parts that are critical in helping Benchmark Transmission & Auto Care give our customers one quality repair after another. Sonnax provides our shop with innovative parts for transmission rebuilds that meet or exceed OE standards. They also give us access to a complete line of components for torque converters needed for both standard, high-performance, and heavy-duty applications.