Complete Auto Repair & Transmission Service

Bruce Clayton of Middletown Delaware

"Honest/Ethical Business!! I recently took my vehicle (Toyota Rav4) to Benchmark in Middletown, DE regarding a thumping I was experiencing in the auto transmission when changing gears. Not only did they check the vehicle free of charge, but they identified a recall on the year model I own (2003). The manager Mitch contacted me and told me the good news and said the service manager at Toyota was waiting for my call to schedule an appointment. Today I picked my car up from Toyota with not a dime spent out of pocket. Mitch I honestly can not thank you and your staff enough. You are true professionals in the automotive world!! Big Thanks!!"

Joseph Lange of Wilmington Delaware

"I am writing this letter to let you know how much we appreciate the way you helped us out last Wednesday. You responded to our call for assistance quickly and efficiently. We will always call Benchmark Transmission whenever we find that we are having a problem with any of our vehicles. You generously sent a mechanic to my job site and took care of the problem. We can not thank you enough for your friendly courteous service. "

kim maloney of Middletown Delaware

"Mitch and his team are excellent. He always goes above and beyond to make sure our car is taken care of. I can't recommend their customer service enough "

Sherri Meeks-Graham of Wilmington Delaware

"I wanted to follow-up to the reconditioning of my transmission you did in early April of this year at Benchmark Transmission Newark Delaware. it has been a month since I picked up my vehicle post the repair and things are running smoothly. It is a comfort to know that driving my Honda CRV, with the transmission work you have done and the excellent way you've taken care of me and my vehicle,it will continue to ride well for a long time to come. I appreciate your extending the initial warranty another year, since there was a problem with the bearing in the transmission last month. Though there was a problem with the transmission malfunctioning, your customer service has always been excellent! I will be sure to recommend Benchmark Transmission to anyone I know seeking transmission service in Delaware! "

Doug Nixon of Bear Delaware

"It was a pleasure to deal with Dante and Benchmark Transmissions. I hope you commend him, as well as their mechanics, on my appreciation."

Robert Wickes of Landenberg Pennsylvania

"I am writing to offer my comments on the transmission service I have received from Benchmark Transmission. Benchmark has consistently stood behind their lifetime warranty which I purchased for my rebuilt transmission! When the small stainless steel bearing in the transmission failed at 270,000 miles, you diagnosed the problem and fixed it, all under the Benchmark warranty. You and the crew at Benchmark Transmission also correctly diagnosed the failure in the drivetrain center carrier bearing, which was causing annoying noise and vibration. Replacing the driveshaft assembly corrected the problem. Throughout my relationship with Benchmark Transmission I have been struck by your commitment to customer satisfaction, to staying with the problem and "getting it right" . To those of us who are committed to keeping a car running beyond 100,000 miles, I can recommend Benchmark Transmission without reservation. It's a pleasure dealing with you guys."

Jeffrey Frank of Middletown Delaware

"We had an issue with one of our Diesel buses. We needed the work done right away. We called Benchmark Transmission in Midddletown early in the morning, they took the bus in and fixed it before we needed it for that day. We were very pleased with the results. Would definitely recommend them."

Carlos Rodriguez of Newark Delaware

"I hope this letter is able to transmit to you and your staff at Benchmark Transmission, the complete satisfaction I have received from your outstanding and professional service, as well as my sincere gratitude for your honesty and your dedication to providing your customers with the best job you can possibly do... I had tried several times at several places to ask for just a few minutes to be able to "show" the car's problem, but nobody would give me such time, but you. When you said "sure no problem, we'll go for a test drive together", I knew you were the right person and felt immediate confidence in you and in that whatever you found to be the problem you would do the right and honest work. I was right. It was a very pleasant experience dealing with Benchmark Transmission. I wish there were more human beings like you; truly, the world would be a better place."

Thomas DelGenio of Newark Delaware

"I have dealt with Benchmark transmission in Newark Delaware for over ten years, and the crew has been no less than the best. Don and crew put pro in professional. The work is done right the first time, the warranty honored each time! My 1989 Dodge van has over 200,000 miles and this crew has taken care of us for approximately half of that."

Joanni Carter of Aston Pennsylvania

"Just wanted to thank you and your employees at Benchmark Transmission for a your hard work and patience that it took to fix the transmission in our Volkswagen Eurovan. We know that transmission repairs are what you do, but Benchmark Transmission were the only company that we could find that was willing to take on the job! We are very grateful for all the extra time and effort your company put into the job."