Our PartnersBenchmark Transmission & Auto Care welcomes you to our website's page with information about the various partnerships and affiliations our 4 Delaware shops have established and maintain with reputable organizations and companies, many in the automotive transmission industry, that have helped give our locations the reputation as being the best choice for transmission repair & service in Newark, Middletown, New Castle, and Claymont Delaware. Please feel free to request a price quote or schedule an appointment at any time using our online forms.
Benchmark Transmission & Auto Care is proud to be an AAA Approved Auto Repair (AAR) shop serving the greater Newark & Middletown area with a complete range of automotive repair services by a certified and professionally trained team of technicians. AAR was established in 1975 in limited areas. It has been expanded to include more than 5,500 AAA Approved Repair facilities in the United States and Canada. Each year the program continues to expand, adding more approved facilities. Approved Auto Repair is a AAA member benefit designed to help direct a member to a pre-screened reputable automobile repair facility for quality auto repairs. AAR facilities sign agreements to provide reliable, high-quality service performed by ASE certified or manufacturer certified technicians. AAR shops are obligated to perform repairs and services, which comply to industry standards. AAR shops undergo periodic, continual re-inspections in order to uphold AAA’s high standards.
Benchmark Transmission & Auto Care maintains AAA's tough performance standards while providing each of our customers with the professional and courteous service they both expect and deserve. As an AAA Approved Auto Repair shop serving the greater Newark & Middletown area, Benchmark Transmission & Auto Care is required to hire and employ trained automotive repair specialists that have earned certification by ASE, the National Institute for Automotive Service Excellence. Also as an AAA Approved Auto Repair shop, Benchmark Transmission & Auto Care is also required to use state-of-the art tools and equipment when doing repairs, as well as adhere to the AAA customer service satisfaction criteria.
The team of specialists at Benchmark Transmission & Auto Care in Newark & Middletown are all ASE Certified. ASE is a non-profit organization, and one of the largest in the world.
Founded in 1954, the Automatic Transmission Rebuilders Association (ATRA) is an international trade association for the professional automatic transmission repair industry. ATRA is headquartered in Oxnard, California and has over 2,000 members. The ATRA membership consists of more than 2000 repair specialists, students, schools, and suppliers, all supporting the training, research and improvements for transmission repair.
Benchmark Transmission & Auto Care has a great appreciation for our membership with ATSG, the Automatic Transmission Service Group. As a member of the ATSG, our customers in the greater Newark & Middletown area can rest assured that our automatic transmission repair shop is dedicated to providing nothing less than quality a complete range of repair services from a team of specialists that are connected to a nationwide network of resources about the repair and service of automatic transmissions. Each technician on our team has access to ATSG technical support resources, including the ATSG telephone hotline, technical bulletins, and seminars.
The ATSG telephone hotline gives our technicians access to 10 full-time industry leading automatic transmission repair specialists who are ready to share their expertise on a wide range of vehicles ranging from the 1940's to today's most advanced automotive.
Technical Bulletins are another great benefit of being an ATSG member. Our membership gives us ongoing access to technical bulletins that keep our technicians up to date on part changes, updates, and how to fix common problems with automatic transmissions, and the latest automatic transmission diagnostic equipment.
ATSG seminars are another great benefit for Benchmark Transmission & Auto Care being an ATSG member. Every year ATSG develops new seminars that our staff attends to keep them up to date with the latest information in addition to current fixes on the most common of transmission repairs.
Benchmark Transmission & Auto Care is dedicated to giving our customers in the greater Newark & Middletown area the best automatic transmission repair possible. To accomplish this we in part rely on our affiliation with Transgo. Since 1959 Transgo has been engineering high-quality products for automotive repair shops like Benchmark Transmission & Auto Care that specialize in the repair, service, and rebuilding of automatic transmissions. The Transgo products our shop uses helps us to both increase the durability of our customers' automatic transmissions as well as improve the overall drivability of their vehicles.
Benchmark Transmission & Auto Care is pleased to give our customers in the greater Newark & Middletown the peace of mind in knowing that our transmission shop purchases a wide variety of quality transmission parts from Transtar Industries. Transtar is a worldwide leading distributor of OE transmission parts for the automotive industry. Benchmark Transmission & Auto Care will often purchase and use Transtar parts for rebuilding both automatic and manual transmission, torque converter repairs, electrical diagnostic equipment, specialty tools and service items, and parts for repairing vehicle drivelines. Transtar Industries is located in Cleveland Delaware, was founded in 1975 by Monte Ahuja, and has over 1,500 dedicated professionals ready to help shops like Benchmark Transmission & Auto Care keep our customers safely on the roads of the greater Newark & Middletown area.
Benchmark Transmission & Auto Care takes great pride in our reputation in the Newark & Middletown area as being a business that is accredited by the BBB (Better Business Bureau). Our automotive repair shop makes a good faith effort in resolving any complaints by our customers. We take our BBB accreditation very seriously as we know that to offer auto repair services that benefit and are approved by our Newark & Middletown area customers, we have to be conscientious of always doing what is right for our customers.
Benchmark Transmission & Auto Care relies on Sonnax to help us keep our customers' vehicles running smoothly in and around the greater Newark & Middletown area. Sonnax has a reputation of being a leader in the designing, manufacturing, and distribution of high-quality parts for the automotive aftermarket. Parts that are critical in helping Benchmark Transmission & Auto Care give our customers one quality repair after another. Sonnax provides our shop with innovative parts for transmission rebuilds that meet or exceed OE standards. They also give us access to a complete line of components for torque converters needed for both standard, high-performance, and heavy-duty applications.