What Color Is Transmission Fluid?

Robert Wickes of Landenberg Pennsylvania

"I am writing to offer my comments on the transmission service I have received from Benchmark Transmission. Benchmark has consistently stood behind their lifetime warranty which I purchased for my rebuilt transmission! When the small stainless steel bearing in the transmission failed at 270,000 miles, you diagnosed the problem and fixed it, all under the Benchmark warranty. You and the crew at Benchmark Transmission also correctly diagnosed the failure in the drivetrain center carrier bearing, which was causing annoying noise and vibration. Replacing the driveshaft assembly corrected the problem. Throughout my relationship with Benchmark Transmission I have been struck by your commitment to customer satisfaction, to staying with the problem and "getting it right" . To those of us who are committed to keeping a car running beyond 100,000 miles, I can recommend Benchmark Transmission without reservation. It's a pleasure dealing with you guys."

Thomas DelGenio of Newark Delaware

"I have dealt with Benchmark transmission in Newark Delaware for over ten years, and the crew has been no less than the best. Don and crew put pro in professional. The work is done right the first time, the warranty honored each time! My 1989 Dodge van has over 200,000 miles and this crew has taken care of us for approximately half of that."

Jim Knott of Wilmington Delaware

"Thank you so much for the great repair job your wilmington repair shop performed on my transmission. And thank you for the special pricing you blessed me with. I pray that God continues to bless you and your family.1994 Ford F150 and 1957 Chevrolet Bel Air"

Joanni Carter of Aston Pennsylvania

"Just wanted to thank you and your employees at Benchmark Transmission for a your hard work and patience that it took to fix the transmission in our Volkswagen Eurovan. We know that transmission repairs are what you do, but Benchmark Transmission were the only company that we could find that was willing to take on the job! We are very grateful for all the extra time and effort your company put into the job."

Charles Miller of Exton Pennsylvania

"You and your service team did an automatic transmission repair on my 2005 Nissan Armada in February 2010 and I wanted to send you a personal email thanking you for a job well-done. I truly appreciate the professional manner and service that you and your technicians exhibited. I just arrived home today from a 1500 mile trip to the Carolinas and the car ran great. Thanks for the great service. If I ever find the need for transmission service I will give your shop a call. Thank you. "

Kathy Mays of Seaford Delaware

"I took my vehicle here and I have received nothing but complete professionalism, promptness and they were so helpful. Made me understand what was going with my vehicle in layman's terms so that I could understand the process! Dontae has kept me informed every step of the way. The honesty of this place was unbelievable. At this point they don't think it is my transmission and possibly a reprogamming of a module and he even helped get my car to the dealer at no cost to them. If in the future I need transmission repair work, it will be here. This is an honest place to take your vehicle. I will refer them to anyone!! Thank you Benchmark Transmission of Newark, you guys rock! "

Russ Meredith of Newark Delaware

"I wanted to thank you for your excellent service regarding the transmission problem with my 1991 Dodge Caravan. I'm not an automotive expert, and it was refreshing to find an automotive shop with up front problem diagnosis and easy to understand terminology when discussing the problem with the customer. I really appreciated the patience of yourself and the mechanics at Benchmark Transmission when I returned the vehicle assuming that the transmission still had problems; and I respected your offer to refer the vehicle and your honesty in identifying the further problem of a clogged fuel filter. The van has run very well since its most recent repair. I will be sure to make reference Benchmark transmission to my friends and family. "

Joseph Schiavi of Wilmington Delaware

"Dear Mr. Joe Principe,I wanted to thank you for the superb job you did rebuilding my 1997 Toyota 4 Runner at your Wilmington Transmission shop. I was doubtful such an extensive repair, such as mine,could turn out as well as it did. After 5 months and over 4000 miles it still performs flawlessly. It is quiet now as I remember it when new.Again,my thanks; I will refer your Benchmark Transmission Shop at every opportunity. Very Truly YoursJoseph R. Schiavi "

Joseph Lange of Wilmington Delaware

"I am writing this letter to let you know how much we appreciate the way you helped us out last Wednesday. You responded to our call for assistance quickly and efficiently. We will always call Benchmark Transmission whenever we find that we are having a problem with any of our vehicles. You generously sent a mechanic to my job site and took care of the problem. We can not thank you enough for your friendly courteous service. "

Michael Boughton of Trenton New Jersey

"I would like to extend my thanks to Rich and Don for quickly diagnosing my daughters Toyota problem. It was more severe than any of us expected. Your shop was right up front with me on my options since we are so far away. They kept our vehicle save and secure for over a week and never asked for anything in return. To the entire staff in Middletown - THANK YOU."