Can Driving Condition's Affect My Transmission?

James Schnatterer of Newark Delaware

"Integrity & Honesty is something that can be hard to find these days! Dante and his staff offer just that along with superb and quality service at Benchmark Transmission of Newark, DE. Having a daughter that just turned 16, we were faced not only putting her out on the roads, but finding a car that was safe and reliable for her to drive. Dante and staff were there to help us determine if our 1991 vehicle that needed a transmission was worth fixing and handing down to our daughter. Dante took the time to go over the vehicle to ensure safety and reliability. The transmission service they provided was OUTSTANDING quality and the car drives like new thanks to Benchmark. We can't thank Dante and his staff enough for being patient with us. His honesty in what needed to be done to make this car reliable enough to put our daughter in is something that we truly value. I applaud your attention to detail, outstanding customer service, reasonable pricing, honesty, integrity and quality service! We will continue to highly recommend your shop to anyone needed transmission work. James & Julie"

Thomas DelGenio of Newark Delaware

"I have dealt with Benchmark transmission in Newark Delaware for over ten years, and the crew has been no less than the best. Don and crew put pro in professional. The work is done right the first time, the warranty honored each time! My 1989 Dodge van has over 200,000 miles and this crew has taken care of us for approximately half of that."

Joanni Carter of Aston Pennsylvania

"Just wanted to thank you and your employees at Benchmark Transmission for a your hard work and patience that it took to fix the transmission in our Volkswagen Eurovan. We know that transmission repairs are what you do, but Benchmark Transmission were the only company that we could find that was willing to take on the job! We are very grateful for all the extra time and effort your company put into the job."

Charles Miller of Exton Pennsylvania

"You and your service team did an automatic transmission repair on my 2005 Nissan Armada in February 2010 and I wanted to send you a personal email thanking you for a job well-done. I truly appreciate the professional manner and service that you and your technicians exhibited. I just arrived home today from a 1500 mile trip to the Carolinas and the car ran great. Thanks for the great service. If I ever find the need for transmission service I will give your shop a call. Thank you. "

Laurie Hall of Jersey City New Jersey

"In the 3 years since we bought our son's '99 Mustang it has had repeated transmission and clutch problems. The car is now in DE with our son who is a student there. When the Mustang recently began showing signs of yet more problems with the transmission/clutch we weren't sure where to turn. Should we have the car towed home to our mechanic in NJ or trust a total stranger in DE to diagnose and fix the problem? If we did the latter, would we get fleeced? Looking for advice we called AAA. They recommended Benchmark Transmission. My son immediately drove his car over to Benchmark. Dante and Rich checked the car over, spoke multiple times with me on the phone about their findings, and ultimately suggested that they try some simple and inexpensive adjustments to see if those might solve the problem. They did. My son picked the car up 24 hours after dropping it off and says it shifts perfectly now. Because the labor involved was not extensive Dante even refused to accept payment for his work/time. Thank you, Dante and Rich, for your honesty, for not suggesting that the only course of action was to pull the transmission and search for the root of the recurrent problem. You have earned our trust not only in your integrity but in your knowledge of transmissions as well. Rest assured that if we should need transmission work in the future, we will trust you to do it. "

Russ Meredith of Newark Delaware

"I wanted to thank you for your excellent service regarding the transmission problem with my 1991 Dodge Caravan. I'm not an automotive expert, and it was refreshing to find an automotive shop with up front problem diagnosis and easy to understand terminology when discussing the problem with the customer. I really appreciated the patience of yourself and the mechanics at Benchmark Transmission when I returned the vehicle assuming that the transmission still had problems; and I respected your offer to refer the vehicle and your honesty in identifying the further problem of a clogged fuel filter. The van has run very well since its most recent repair. I will be sure to make reference Benchmark transmission to my friends and family. "

Doug Nixon of Bear Delaware

"It was a pleasure to deal with Dante and Benchmark Transmissions. I hope you commend him, as well as their mechanics, on my appreciation."

Stan Kaminski of Newark Delaware

"I just wanted to say thanks for fixing all my transmission problems over the many years I have used your shop. Whether its was front wheel drive in my wife's 1999 Buick or my rear wheel drive 1968 Pontiac Le Mans, you always came through. You guys are always thorough and the work was done right. Tell your crew I appreciate their good work. As a mechanic I am confident coming to your business. I recommend it to my friends should their vehicles need servicing. Keep up the good work."

Robert Wickes of Landenberg Pennsylvania

"I am writing to offer my comments on the transmission service I have received from Benchmark Transmission. Benchmark has consistently stood behind their lifetime warranty which I purchased for my rebuilt transmission! When the small stainless steel bearing in the transmission failed at 270,000 miles, you diagnosed the problem and fixed it, all under the Benchmark warranty. You and the crew at Benchmark Transmission also correctly diagnosed the failure in the drivetrain center carrier bearing, which was causing annoying noise and vibration. Replacing the driveshaft assembly corrected the problem. Throughout my relationship with Benchmark Transmission I have been struck by your commitment to customer satisfaction, to staying with the problem and "getting it right" . To those of us who are committed to keeping a car running beyond 100,000 miles, I can recommend Benchmark Transmission without reservation. It's a pleasure dealing with you guys."

Richard Broad of Fairfax Virginia

"While I was in Middletown Delaware on business, I experienced what I thought was a transmission problem and took my car to Benchmark Transmission Middletown Delaware. Craig and John made a FREE assessment of the problem that morning, advised me of the cost, and indicated they could fix it by the next morning. When I asked if they could do the job that afternoon, they said they would try. I received a call back by 3:30 that afternoon indicating the car was ready. When I picked it up at 4, I was greeted in a pleasant manner and the charge was exactly what they had indicated. They had replaced a broken Transmission cooler line and the car now runs fine. Most places, realizing that I am not an auto mechanic, would have likely tried to install a new transmission, taken a couple of days to so, and charged a small fortune. I could not have been any more satisfied with the service. Benchmark Transmission operates with integrity, takes pride in its work, and treats the customers with courtesy I have rarely experienced. This is the finest experience I can recall ever in the maintenance of my car. It was a pleasure doing business with such high quality people."