How Can I Polish My Headlights?

Stan Kaminski of Newark Delaware

"I just wanted to say thanks for fixing all my transmission problems over the many years I have used your shop. Whether its was front wheel drive in my wife's 1999 Buick or my rear wheel drive 1968 Pontiac Le Mans, you always came through. You guys are always thorough and the work was done right. Tell your crew I appreciate their good work. As a mechanic I am confident coming to your business. I recommend it to my friends should their vehicles need servicing. Keep up the good work."

Charles Baynard of Henderson Maryland

"To the Principe boys: We brought our 33' RV to Newcastle for transmission repair and an engine tune-up in June. We then drove it to Maine, about 600 miles or so, from Maryland and back. We never had one problem!! Our gas mileage improved, shifting was much better, and we couldn't be happier. You guys are the greatest. We will recommend you to our friends and, if we need any work done, we'll be back!! Thanks so much for your friendly and professional service. Helen and Charles B."

Rodney Pett of Philadelphia Pennsylvania

"The service from every employee at Benchmark Transmission is unbelievable. They are very trustworthy and fair. I noticed that they treat every car as if its their own. The quality of work is unbeatable. I own three trucks. They first fixed my van. They are now working on my truck. It looks like my cars like to break down in the area of their auto repair shop in Wilmington~Newark Delaware and I don't blame them. KEEP UP THE GOOD WORK!!!"

Robert Wickes of Landenberg Pennsylvania

"I am writing to offer my comments on the transmission service I have received from Benchmark Transmission. Benchmark has consistently stood behind their lifetime warranty which I purchased for my rebuilt transmission! When the small stainless steel bearing in the transmission failed at 270,000 miles, you diagnosed the problem and fixed it, all under the Benchmark warranty. You and the crew at Benchmark Transmission also correctly diagnosed the failure in the drivetrain center carrier bearing, which was causing annoying noise and vibration. Replacing the driveshaft assembly corrected the problem. Throughout my relationship with Benchmark Transmission I have been struck by your commitment to customer satisfaction, to staying with the problem and "getting it right" . To those of us who are committed to keeping a car running beyond 100,000 miles, I can recommend Benchmark Transmission without reservation. It's a pleasure dealing with you guys."

Jean O'Malley of Bear Delaware

"I have had nothing but the best service from Joe at Benchmark. I heard about them from a friend (the best kind of referral) and I was not disappointed. I had my car fixed at Benchmark a few years ago and it has been going strong ever since. When the transmission on my husband's truck started to go there was no question where we would take it. Joe is professional and knowledgeable. "

Joseph Schiavi of Wilmington Delaware

"Dear Mr. Joe Principe,I wanted to thank you for the superb job you did rebuilding my 1997 Toyota 4 Runner at your Wilmington Transmission shop. I was doubtful such an extensive repair, such as mine,could turn out as well as it did. After 5 months and over 4000 miles it still performs flawlessly. It is quiet now as I remember it when new.Again,my thanks; I will refer your Benchmark Transmission Shop at every opportunity. Very Truly YoursJoseph R. Schiavi "

Richard Broad of Fairfax Virginia

"While I was in Middletown Delaware on business, I experienced what I thought was a transmission problem and took my car to Benchmark Transmission Middletown Delaware. Craig and John made a FREE assessment of the problem that morning, advised me of the cost, and indicated they could fix it by the next morning. When I asked if they could do the job that afternoon, they said they would try. I received a call back by 3:30 that afternoon indicating the car was ready. When I picked it up at 4, I was greeted in a pleasant manner and the charge was exactly what they had indicated. They had replaced a broken Transmission cooler line and the car now runs fine. Most places, realizing that I am not an auto mechanic, would have likely tried to install a new transmission, taken a couple of days to so, and charged a small fortune. I could not have been any more satisfied with the service. Benchmark Transmission operates with integrity, takes pride in its work, and treats the customers with courtesy I have rarely experienced. This is the finest experience I can recall ever in the maintenance of my car. It was a pleasure doing business with such high quality people."

Carlos Rodriguez of Newark Delaware

"I hope this letter is able to transmit to you and your staff at Benchmark Transmission, the complete satisfaction I have received from your outstanding and professional service, as well as my sincere gratitude for your honesty and your dedication to providing your customers with the best job you can possibly do... I had tried several times at several places to ask for just a few minutes to be able to "show" the car's problem, but nobody would give me such time, but you. When you said "sure no problem, we'll go for a test drive together", I knew you were the right person and felt immediate confidence in you and in that whatever you found to be the problem you would do the right and honest work. I was right. It was a very pleasant experience dealing with Benchmark Transmission. I wish there were more human beings like you; truly, the world would be a better place."

Wilbur Rivera of Newark Delaware

"Mr. Dante Principe Jr.,Two weeks ago, I took my 98 VW Golf to the Smith VW dealer for a non-transmission related problem. Upon completion of that work, the dealer told me that my 2nd gear on my Automatic Transmission was sticking and that I needed a new transmission. I told them I did not want them to do that type of work on my car. I decided to get it checked out by an expert at Benchmark Transmission before I did any damage.I looked in the Yellow Pages and decided to call your office and get an estimate. You told me that I should bring the car in and allow you check it out at "no charge". You mentioned it could be something simple which would greatly reduce the repair cost. Last week I Brought my car in to your shop in Newark Delaware. You checked the car and found out the programming on the throttle body and the transmission where not responding. I think you relearned these components and you fixed my car. When you called me, you told me that there was no charge for the work you did to my car. As I drove my car home and felt how smoothly the transmission shifted from gear to gear: I immediately started to "thank god" for taking my car to your shop and dealing with you. As I write this note to you, I realized how rare it is to find people like you that are willing to help people in trouble without taking advantage of them and/or expecting anything in return.Sincerely yoursWilber Rivera"

kim maloney of Middletown Delaware

"Mitch and his team are excellent. He always goes above and beyond to make sure our car is taken care of. I can't recommend their customer service enough "