What Can Cause A Differential To Fail?
Benchmark Transmission & Auto Care tells our customers in the Newark ~ Middletown ~ New Castle area that the differential in a vehicle is no different than any other component in that it is subject to wear and some vehicle's differentials fail before others. The leading cause of a differential failing is due to using the wrong lubricant type and specialty lubricants. Water can also be a culprit to a differential failing as it can enter through the vent or seals. This often happens when driving in high water. When water enters it will emulsify the differential lubricant and result in rusting on gear and bearing surfaces. Seized U-joints that result in vibration can cause differential failure as well.
Benchmark Transmission & Auto Care
8:00 AM to 5:30 PM
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8:00 AM to 5:30 PM
8:00 AM to 12:00 PM
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8:00 AM to 6:00 PM
8:00 AM to 12:00 PM
It was a pleasure to deal with Dante and Benchmark Transmissions.
Doug Nixon of Bear Delaware
"It was a pleasure to deal with Dante and Benchmark Transmissions. I hope you commend him, as well as their mechanics, on my appreciation."
I will be having all of our cars serviced at Benchmark in the future, because I know I can trust them. It truly was a pleasure doing business with them.
Sherry Keefe of Middletown Delaware
"I arrived at Benchmark Transmission sure that I was going to get the same estimate that I had just received at Union Park Honda. I was so wrong!! When Mitch called me with the estimate and it was $3800.00 less, I was in shock. I was about to buy a new car instead of having this one repaired because of the cost. I will be having all of our cars serviced at Benchmark in the future, because I know I can trust them. It truly was a pleasure doing business with them."
Thank you so much for the great repair job your Wilmington repair shop performed on my transmission.
Jim Knott of Wilmington Delaware
"Thank you so much for the great repair job your wilmington repair shop performed on my transmission. And thank you for the special pricing you blessed me with. I pray that God continues to bless you and your family.1994 Ford F150 and 1957 Chevrolet Bel Air"
We are very grateful for all the extra time and effort your company put into the job.
Joanni Carter of Aston Pennsylvania
"Just wanted to thank you and your employees at Benchmark Transmission for a your hard work and patience that it took to fix the transmission in our Volkswagen Eurovan. We know that transmission repairs are what you do, but Benchmark Transmission were the only company that we could find that was willing to take on the job! We are very grateful for all the extra time and effort your company put into the job."
We can not thank you enough for your friendly courteous service.
Joseph Lange of Wilmington Delaware
"I am writing this letter to let you know how much we appreciate the way you helped us out last Wednesday. You responded to our call for assistance quickly and efficiently. We will always call Benchmark Transmission whenever we find that we are having a problem with any of our vehicles. You generously sent a mechanic to my job site and took care of the problem. We can not thank you enough for your friendly courteous service. "
We will continue to bring our vehicles to Benchmark Transmission and recommend you to our friends and family.
Johnna Kriner of Hockessin Delaware
"Dante, thank you for the wonderful service you have provided throughout the years. The transmission work you and your crew completed on our Yukon and Blazer, and Jeep. have been efficient, honest and reliable. The price has always been fair. We will continue to bring our vehicles to Benchmark Transmission and recommend you to our friends and family."
You have earned our trust not only in your integrity but in your knowledge of transmissions
Jersey City New Jersey
Laurie Hall of Jersey City New Jersey
"In the 3 years since we bought our son's '99 Mustang it has had repeated transmission and clutch problems. The car is now in DE with our son who is a student there. When the Mustang recently began showing signs of yet more problems with the transmission/clutch we weren't sure where to turn. Should we have the car towed home to our mechanic in NJ or trust a total stranger in DE to diagnose and fix the problem? If we did the latter, would we get fleeced? Looking for advice we called AAA. They recommended Benchmark Transmission. My son immediately drove his car over to Benchmark. Dante and Rich checked the car over, spoke multiple times with me on the phone about their findings, and ultimately suggested that they try some simple and inexpensive adjustments to see if those might solve the problem. They did. My son picked the car up 24 hours after dropping it off and says it shifts perfectly now. Because the labor involved was not extensive Dante even refused to accept payment for his work/time. Thank you, Dante and Rich, for your honesty, for not suggesting that the only course of action was to pull the transmission and search for the root of the recurrent problem. You have earned our trust not only in your integrity but in your knowledge of transmissions as well. Rest assured that if we should need transmission work in the future, we will trust you to do it. "
I decided to get it checked out by an expert at Benchmark Transmission before I did any damage
Wilbur Rivera of Newark Delaware
"Mr. Dante Principe Jr.,Two weeks ago, I took my 98 VW Golf to the Smith VW dealer for a non-transmission related problem. Upon completion of that work, the dealer told me that my 2nd gear on my Automatic Transmission was sticking and that I needed a new transmission. I told them I did not want them to do that type of work on my car. I decided to get it checked out by an expert at Benchmark Transmission before I did any damage.I looked in the Yellow Pages and decided to call your office and get an estimate. You told me that I should bring the car in and allow you check it out at "no charge". You mentioned it could be something simple which would greatly reduce the repair cost. Last week I Brought my car in to your shop in Newark Delaware. You checked the car and found out the programming on the throttle body and the transmission where not responding. I think you relearned these components and you fixed my car. When you called me, you told me that there was no charge for the work you did to my car. As I drove my car home and felt how smoothly the transmission shifted from gear to gear: I immediately started to "thank god" for taking my car to your shop and dealing with you. As I write this note to you, I realized how rare it is to find people like you that are willing to help people in trouble without taking advantage of them and/or expecting anything in return.Sincerely yoursWilber Rivera"
I took my vehicle here and I have received nothing but complete professionalism, promptness and they were so helpful. Made me understand what was going with my vehicle in layman's terms so that I could understand the process!
Kathy Mays of Seaford Delaware
"I took my vehicle here and I have received nothing but complete professionalism, promptness and they were so helpful. Made me understand what was going with my vehicle in layman's terms so that I could understand the process! Dontae has kept me informed every step of the way. The honesty of this place was unbelievable. At this point they don't think it is my transmission and possibly a reprogamming of a module and he even helped get my car to the dealer at no cost to them. If in the future I need transmission repair work, it will be here. This is an honest place to take your vehicle. I will refer them to anyone!! Thank you Benchmark Transmission of Newark, you guys rock! "
have had nothing but the best service from Joe at Benchmark. I heard about them from a friend (the best kind of referral) and I was not disappointed. I had my car fixed at Benchmark a few years ago and it has been going strong ever since
Jean O'Malley of Bear Delaware
"I have had nothing but the best service from Joe at Benchmark. I heard about them from a friend (the best kind of referral) and I was not disappointed. I had my car fixed at Benchmark a few years ago and it has been going strong ever since. When the transmission on my husband's truck started to go there was no question where we would take it. Joe is professional and knowledgeable. "
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