Ulanda Baylis — Middletown DE

I had the pleasure of rec'g service from Benchmark Transmission and would recommend their service to all. My car broke down Friday afternoon, I called a friend in Middletown and without hesitation he recommended Benchmark Transmission for my issue. It was close of business day around 4 pm on Friday. I spoke to Don who assured me that they could take care of all my car services including the transmission which made me decreased my stress level. I am not from Middletown. Me and my family just moved to the area 6 months ago. I really need my car to get around to care for myself and my family. They helped me make arrangements for my car to get towed to their facility. Called me on Saturday giving me updates concerning the progress for my car. I rec'd a call me from Mitch, the owner, today (Monday) with not so good news but he gave me ever better news during our conversation. It was my transmission. He took the time to call the dealership to check on my warranty status and told me...No worries, it's covered. I feel really blessed that my journey took me to Benchmark Transmission. I really appreciate him taking the extra steps. One, I did not even think of. Keeping me informed thru the process, coming up with a plan for me to get my car fixed at a great price...FREE! Thank you so much. Ulanda B. Middletown, DE

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