BBB Accredited Automotive Repair
Benchmark Transmission & Auto Care takes great pride in our reputation in the Newark ~ Middletown ~ New Castle area as being a business that is accredited by the BBB (Better Business Bureau). Our automotive repair shop makes a good faith effort in resolving any complaints by our customers. We take our BBB accreditation very seriously as we know that to offer auto repair services that benefit and are approved by our Newark ~ Middletown ~ New Castle area customers, we have to be conscientious of always doing what is right for our customers.
Benchmark Transmission & Auto Care
8:00 AM to 5:30 PM
9:00 AM to 12:00 PM
8:00 AM to 5:30 PM
8:00 AM to 12:00 PM
8:00 AM to 6:00 PM
8:00 AM to 6:00 PM
8:00 AM to 12:00 PM
Benchmark Transmission gives me the confidence that as long as I want to keep my vehicles, they will keep them running good condition.
Rod Pelkey of Newark Delaware
"I am the owner of 3 late model Ford Explorers (92, 93, 95) and a 99 Subaru Legacy. I have been dealing with Benchmark, Dante (Owner) for over 8 years. I have not alway taken the best care of my vehicles in terms of preventive maintenance, and checking into the little noises that give you that feeling that something is wrong, therefore I've experienced more problems than necessary. Despite my neglect, whenever I've taken my cars to Benchmark, I have always been treated to the best of service. Benchmark has both replaced and repaired transmissions in my vehicles, and has done wonderful work, and at a reasonable cost. I have never been dissatisfied, Dante is always willing to work with me. I have nearly 300,000 miles on one explorer, 200,000 on anther, and over 150,000 on the Legacy. Benchmark Transmission gives me the confidence that as long as I want to keep my vehicles, they will keep them running good condition. Thanks Benchmark!"
We are very grateful for all the extra time and effort your company put into the job.
Joanni Carter of Aston Pennsylvania
"Just wanted to thank you and your employees at Benchmark Transmission for a your hard work and patience that it took to fix the transmission in our Volkswagen Eurovan. We know that transmission repairs are what you do, but Benchmark Transmission were the only company that we could find that was willing to take on the job! We are very grateful for all the extra time and effort your company put into the job."
We applaud your attention to detail, outstanding customer service, reasonable pricing, honesty, integrity and quality service!
James Schnatterer of Newark Delaware
"Integrity & Honesty is something that can be hard to find these days! Dante and his staff offer just that along with superb and quality service at Benchmark Transmission of Newark, DE. Having a daughter that just turned 16, we were faced not only putting her out on the roads, but finding a car that was safe and reliable for her to drive. Dante and staff were there to help us determine if our 1991 vehicle that needed a transmission was worth fixing and handing down to our daughter. Dante took the time to go over the vehicle to ensure safety and reliability. The transmission service they provided was OUTSTANDING quality and the car drives like new thanks to Benchmark. We can't thank Dante and his staff enough for being patient with us. His honesty in what needed to be done to make this car reliable enough to put our daughter in is something that we truly value. I applaud your attention to detail, outstanding customer service, reasonable pricing, honesty, integrity and quality service! We will continue to highly recommend your shop to anyone needed transmission work. James & Julie"
I truly appreciate the professional manner and service that you and your technicians exhibited.
Charles Miller of Exton Pennsylvania
"You and your service team did an automatic transmission repair on my 2005 Nissan Armada in February 2010 and I wanted to send you a personal email thanking you for a job well-done. I truly appreciate the professional manner and service that you and your technicians exhibited. I just arrived home today from a 1500 mile trip to the Carolinas and the car ran great. Thanks for the great service. If I ever find the need for transmission service I will give your shop a call. Thank you. "
I was doubtful such an extensive repair, such as mine,could turn out as well as it did. After 5 months and over 4000 miles it still performs flawlessly.
Joseph Schiavi of Wilmington Delaware
"Dear Mr. Joe Principe,I wanted to thank you for the superb job you did rebuilding my 1997 Toyota 4 Runner at your Wilmington Transmission shop. I was doubtful such an extensive repair, such as mine,could turn out as well as it did. After 5 months and over 4000 miles it still performs flawlessly. It is quiet now as I remember it when new.Again,my thanks; I will refer your Benchmark Transmission Shop at every opportunity. Very Truly YoursJoseph R. Schiavi "
Mitch and his team are excellent. He always goes above and beyond to make sure our car is taken care of.
kim maloney of Middletown Delaware
"Mitch and his team are excellent. He always goes above and beyond to make sure our car is taken care of. I can't recommend their customer service enough "
Our gas mileage improved, shifting was much better, and we couldn't be happier.
Charles Baynard of Henderson Maryland
"To the Principe boys: We brought our 33' RV to Newcastle for transmission repair and an engine tune-up in June. We then drove it to Maine, about 600 miles or so, from Maryland and back. We never had one problem!! Our gas mileage improved, shifting was much better, and we couldn't be happier. You guys are the greatest. We will recommend you to our friends and, if we need any work done, we'll be back!! Thanks so much for your friendly and professional service. Helen and Charles B."
I will be having all of our cars serviced at Benchmark in the future, because I know I can trust them. It truly was a pleasure doing business with them.
Sherry Keefe of Middletown Delaware
"I arrived at Benchmark Transmission sure that I was going to get the same estimate that I had just received at Union Park Honda. I was so wrong!! When Mitch called me with the estimate and it was $3800.00 less, I was in shock. I was about to buy a new car instead of having this one repaired because of the cost. I will be having all of our cars serviced at Benchmark in the future, because I know I can trust them. It truly was a pleasure doing business with them."
I will be sure to recommend Benchmark Transmission to anyone I know seeking transmission service in Delaware!
Sherri Meeks-Graham of Wilmington Delaware
"I wanted to follow-up to the reconditioning of my transmission you did in early April of this year at Benchmark Transmission Newark Delaware. it has been a month since I picked up my vehicle post the repair and things are running smoothly. It is a comfort to know that driving my Honda CRV, with the transmission work you have done and the excellent way you've taken care of me and my vehicle,it will continue to ride well for a long time to come. I appreciate your extending the initial warranty another year, since there was a problem with the bearing in the transmission last month. Though there was a problem with the transmission malfunctioning, your customer service has always been excellent! I will be sure to recommend Benchmark Transmission to anyone I know seeking transmission service in Delaware! "
I have dealt with Benchmark transmission in Newark Delaware for over ten years, and the crew has been no less than the best
Thomas DelGenio of Newark Delaware
"I have dealt with Benchmark transmission in Newark Delaware for over ten years, and the crew has been no less than the best. Don and crew put pro in professional. The work is done right the first time, the warranty honored each time! My 1989 Dodge van has over 200,000 miles and this crew has taken care of us for approximately half of that."