ATSG - Automatic Transmission Service Group
Benchmark Transmission & Auto Care has a great appreciation for our membership with ATSG, the Automatic Transmission Service Group. As a member of the ATSG, our customers in the greater Newark ~ Middletown ~ New Castle area can rest assured that our automatic transmission repair shop is dedicated to providing nothing less than quality a complete range of repair services from a team of specialists that are connected to a nationwide network of resources about the repair and service of automatic transmissions. Each technician on our team has access to ATSG technical support resources, including the ATSG telephone hotline, technical bulletins, and seminars.
The ATSG telephone hotline gives our technicians access to 10 full-time industry leading automatic transmission repair specialists who are ready to share their expertise on a wide range of vehicles ranging from the 1940's to today's most advanced automotive.
Technical Bulletins are another great benefit of being an ATSG member. Our membership gives us ongoing access to technical bulletins that keep our technicians up to date on part changes, updates, and how to fix common problems with automatic transmissions, and the latest automatic transmission diagnostic equipment.
ATSG seminars are another great benefit for Benchmark Transmission & Auto Care being an ATSG member. Every year ATSG develops new seminars that our staff attends to keep them up to date with the latest information in addition to current fixes on the most common of transmission repairs.
Benchmark Transmission & Auto Care
8:00 AM to 5:30 PM
9:00 AM to 12:00 PM
8:00 AM to 5:30 PM
8:00 AM to 12:00 PM
8:00 AM to 6:00 PM
8:00 AM to 6:00 PM
8:00 AM to 12:00 PM
You have earned our trust not only in your integrity but in your knowledge of transmissions
Jersey City New Jersey
Laurie Hall of Jersey City New Jersey
"In the 3 years since we bought our son's '99 Mustang it has had repeated transmission and clutch problems. The car is now in DE with our son who is a student there. When the Mustang recently began showing signs of yet more problems with the transmission/clutch we weren't sure where to turn. Should we have the car towed home to our mechanic in NJ or trust a total stranger in DE to diagnose and fix the problem? If we did the latter, would we get fleeced? Looking for advice we called AAA. They recommended Benchmark Transmission. My son immediately drove his car over to Benchmark. Dante and Rich checked the car over, spoke multiple times with me on the phone about their findings, and ultimately suggested that they try some simple and inexpensive adjustments to see if those might solve the problem. They did. My son picked the car up 24 hours after dropping it off and says it shifts perfectly now. Because the labor involved was not extensive Dante even refused to accept payment for his work/time. Thank you, Dante and Rich, for your honesty, for not suggesting that the only course of action was to pull the transmission and search for the root of the recurrent problem. You have earned our trust not only in your integrity but in your knowledge of transmissions as well. Rest assured that if we should need transmission work in the future, we will trust you to do it. "
I decided to get it checked out by an expert at Benchmark Transmission before I did any damage
Wilbur Rivera of Newark Delaware
"Mr. Dante Principe Jr.,Two weeks ago, I took my 98 VW Golf to the Smith VW dealer for a non-transmission related problem. Upon completion of that work, the dealer told me that my 2nd gear on my Automatic Transmission was sticking and that I needed a new transmission. I told them I did not want them to do that type of work on my car. I decided to get it checked out by an expert at Benchmark Transmission before I did any damage.I looked in the Yellow Pages and decided to call your office and get an estimate. You told me that I should bring the car in and allow you check it out at "no charge". You mentioned it could be something simple which would greatly reduce the repair cost. Last week I Brought my car in to your shop in Newark Delaware. You checked the car and found out the programming on the throttle body and the transmission where not responding. I think you relearned these components and you fixed my car. When you called me, you told me that there was no charge for the work you did to my car. As I drove my car home and felt how smoothly the transmission shifted from gear to gear: I immediately started to "thank god" for taking my car to your shop and dealing with you. As I write this note to you, I realized how rare it is to find people like you that are willing to help people in trouble without taking advantage of them and/or expecting anything in return.Sincerely yoursWilber Rivera"
Thank you so much for the great repair job your Wilmington repair shop performed on my transmission.
Jim Knott of Wilmington Delaware
"Thank you so much for the great repair job your wilmington repair shop performed on my transmission. And thank you for the special pricing you blessed me with. I pray that God continues to bless you and your family.1994 Ford F150 and 1957 Chevrolet Bel Air"
We are very grateful for all the extra time and effort your company put into the job.
Joanni Carter of Aston Pennsylvania
"Just wanted to thank you and your employees at Benchmark Transmission for a your hard work and patience that it took to fix the transmission in our Volkswagen Eurovan. We know that transmission repairs are what you do, but Benchmark Transmission were the only company that we could find that was willing to take on the job! We are very grateful for all the extra time and effort your company put into the job."
We applaud your attention to detail, outstanding customer service, reasonable pricing, honesty, integrity and quality service!
James Schnatterer of Newark Delaware
"Integrity & Honesty is something that can be hard to find these days! Dante and his staff offer just that along with superb and quality service at Benchmark Transmission of Newark, DE. Having a daughter that just turned 16, we were faced not only putting her out on the roads, but finding a car that was safe and reliable for her to drive. Dante and staff were there to help us determine if our 1991 vehicle that needed a transmission was worth fixing and handing down to our daughter. Dante took the time to go over the vehicle to ensure safety and reliability. The transmission service they provided was OUTSTANDING quality and the car drives like new thanks to Benchmark. We can't thank Dante and his staff enough for being patient with us. His honesty in what needed to be done to make this car reliable enough to put our daughter in is something that we truly value. I applaud your attention to detail, outstanding customer service, reasonable pricing, honesty, integrity and quality service! We will continue to highly recommend your shop to anyone needed transmission work. James & Julie"
I will be sure to recommend Benchmark Transmission to anyone I know seeking transmission service in Delaware!
Sherri Meeks-Graham of Wilmington Delaware
"I wanted to follow-up to the reconditioning of my transmission you did in early April of this year at Benchmark Transmission Newark Delaware. it has been a month since I picked up my vehicle post the repair and things are running smoothly. It is a comfort to know that driving my Honda CRV, with the transmission work you have done and the excellent way you've taken care of me and my vehicle,it will continue to ride well for a long time to come. I appreciate your extending the initial warranty another year, since there was a problem with the bearing in the transmission last month. Though there was a problem with the transmission malfunctioning, your customer service has always been excellent! I will be sure to recommend Benchmark Transmission to anyone I know seeking transmission service in Delaware! "
I will be sure to make reference Benchmark transmission to my friends and family.
Russ Meredith of Newark Delaware
"I wanted to thank you for your excellent service regarding the transmission problem with my 1991 Dodge Caravan. I'm not an automotive expert, and it was refreshing to find an automotive shop with up front problem diagnosis and easy to understand terminology when discussing the problem with the customer. I really appreciated the patience of yourself and the mechanics at Benchmark Transmission when I returned the vehicle assuming that the transmission still had problems; and I respected your offer to refer the vehicle and your honesty in identifying the further problem of a clogged fuel filter. The van has run very well since its most recent repair. I will be sure to make reference Benchmark transmission to my friends and family. "
We will continue to bring our vehicles to Benchmark Transmission and recommend you to our friends and family.
Johnna Kriner of Hockessin Delaware
"Dante, thank you for the wonderful service you have provided throughout the years. The transmission work you and your crew completed on our Yukon and Blazer, and Jeep. have been efficient, honest and reliable. The price has always been fair. We will continue to bring our vehicles to Benchmark Transmission and recommend you to our friends and family."
Mitch and his team are excellent. He always goes above and beyond to make sure our car is taken care of.
kim maloney of Middletown Delaware
"Mitch and his team are excellent. He always goes above and beyond to make sure our car is taken care of. I can't recommend their customer service enough "
I was doubtful such an extensive repair, such as mine,could turn out as well as it did. After 5 months and over 4000 miles it still performs flawlessly.
Joseph Schiavi of Wilmington Delaware
"Dear Mr. Joe Principe,I wanted to thank you for the superb job you did rebuilding my 1997 Toyota 4 Runner at your Wilmington Transmission shop. I was doubtful such an extensive repair, such as mine,could turn out as well as it did. After 5 months and over 4000 miles it still performs flawlessly. It is quiet now as I remember it when new.Again,my thanks; I will refer your Benchmark Transmission Shop at every opportunity. Very Truly YoursJoseph R. Schiavi "
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