Engine Hood Open
When the hood of a vehicle is not completely closed the engine hood light will display on the dashboard to let the driver know it is open. The presence of this warning symbol requires that the hood should be completely shut prior to driving the vehicle around company_city or the surrounding company_county County area.
Benchmark Transmission & Auto Care
8:00 AM to 5:30 PM
9:00 AM to 12:00 PM
8:00 AM to 5:30 PM
8:00 AM to 12:00 PM
8:00 AM to 6:00 PM
8:00 AM to 6:00 PM
8:00 AM to 12:00 PM
It was a very pleasant experience dealing with Benchmark Transmission.
Carlos Rodriguez of Newark Delaware
"I hope this letter is able to transmit to you and your staff at Benchmark Transmission, the complete satisfaction I have received from your outstanding and professional service, as well as my sincere gratitude for your honesty and your dedication to providing your customers with the best job you can possibly do... I had tried several times at several places to ask for just a few minutes to be able to "show" the car's problem, but nobody would give me such time, but you. When you said "sure no problem, we'll go for a test drive together", I knew you were the right person and felt immediate confidence in you and in that whatever you found to be the problem you would do the right and honest work. I was right. It was a very pleasant experience dealing with Benchmark Transmission. I wish there were more human beings like you; truly, the world would be a better place."
I can recommend Benchmark Transmission without reservation. It's a pleasure dealing with you guys.
Robert Wickes of Landenberg Pennsylvania
"I am writing to offer my comments on the transmission service I have received from Benchmark Transmission. Benchmark has consistently stood behind their lifetime warranty which I purchased for my rebuilt transmission! When the small stainless steel bearing in the transmission failed at 270,000 miles, you diagnosed the problem and fixed it, all under the Benchmark warranty. You and the crew at Benchmark Transmission also correctly diagnosed the failure in the drivetrain center carrier bearing, which was causing annoying noise and vibration. Replacing the driveshaft assembly corrected the problem. Throughout my relationship with Benchmark Transmission I have been struck by your commitment to customer satisfaction, to staying with the problem and "getting it right" . To those of us who are committed to keeping a car running beyond 100,000 miles, I can recommend Benchmark Transmission without reservation. It's a pleasure dealing with you guys."
I would like to extend my thanks to Rich and Don for quickly diagnosing my daughters Toyota problem. It was more severe than any of us expected. Your shop was right up front with me on my options since we are so far away. They kept our vehicle save and secure for over a week and never asked
Trenton New Jersey
Michael Boughton of Trenton New Jersey
"I would like to extend my thanks to Rich and Don for quickly diagnosing my daughters Toyota problem. It was more severe than any of us expected. Your shop was right up front with me on my options since we are so far away. They kept our vehicle save and secure for over a week and never asked for anything in return. To the entire staff in Middletown - THANK YOU."
I will be sure to recommend Benchmark Transmission to anyone I know seeking transmission service in Delaware!
Sherri Meeks-Graham of Wilmington Delaware
"I wanted to follow-up to the reconditioning of my transmission you did in early April of this year at Benchmark Transmission Newark Delaware. it has been a month since I picked up my vehicle post the repair and things are running smoothly. It is a comfort to know that driving my Honda CRV, with the transmission work you have done and the excellent way you've taken care of me and my vehicle,it will continue to ride well for a long time to come. I appreciate your extending the initial warranty another year, since there was a problem with the bearing in the transmission last month. Though there was a problem with the transmission malfunctioning, your customer service has always been excellent! I will be sure to recommend Benchmark Transmission to anyone I know seeking transmission service in Delaware! "
I took my vehicle here and I have received nothing but complete professionalism, promptness and they were so helpful. Made me understand what was going with my vehicle in layman's terms so that I could understand the process!
Kathy Mays of Seaford Delaware
"I took my vehicle here and I have received nothing but complete professionalism, promptness and they were so helpful. Made me understand what was going with my vehicle in layman's terms so that I could understand the process! Dontae has kept me informed every step of the way. The honesty of this place was unbelievable. At this point they don't think it is my transmission and possibly a reprogamming of a module and he even helped get my car to the dealer at no cost to them. If in the future I need transmission repair work, it will be here. This is an honest place to take your vehicle. I will refer them to anyone!! Thank you Benchmark Transmission of Newark, you guys rock! "
I will be having all of our cars serviced at Benchmark in the future, because I know I can trust them. It truly was a pleasure doing business with them.
Sherry Keefe of Middletown Delaware
"I arrived at Benchmark Transmission sure that I was going to get the same estimate that I had just received at Union Park Honda. I was so wrong!! When Mitch called me with the estimate and it was $3800.00 less, I was in shock. I was about to buy a new car instead of having this one repaired because of the cost. I will be having all of our cars serviced at Benchmark in the future, because I know I can trust them. It truly was a pleasure doing business with them."
Our gas mileage improved, shifting was much better, and we couldn't be happier.
Charles Baynard of Henderson Maryland
"To the Principe boys: We brought our 33' RV to Newcastle for transmission repair and an engine tune-up in June. We then drove it to Maine, about 600 miles or so, from Maryland and back. We never had one problem!! Our gas mileage improved, shifting was much better, and we couldn't be happier. You guys are the greatest. We will recommend you to our friends and, if we need any work done, we'll be back!! Thanks so much for your friendly and professional service. Helen and Charles B."
I was doubtful such an extensive repair, such as mine,could turn out as well as it did. After 5 months and over 4000 miles it still performs flawlessly.
Joseph Schiavi of Wilmington Delaware
"Dear Mr. Joe Principe,I wanted to thank you for the superb job you did rebuilding my 1997 Toyota 4 Runner at your Wilmington Transmission shop. I was doubtful such an extensive repair, such as mine,could turn out as well as it did. After 5 months and over 4000 miles it still performs flawlessly. It is quiet now as I remember it when new.Again,my thanks; I will refer your Benchmark Transmission Shop at every opportunity. Very Truly YoursJoseph R. Schiavi "
As a mechanic I am confident coming to your business.
Stan Kaminski of Newark Delaware
"I just wanted to say thanks for fixing all my transmission problems over the many years I have used your shop. Whether its was front wheel drive in my wife's 1999 Buick or my rear wheel drive 1968 Pontiac Le Mans, you always came through. You guys are always thorough and the work was done right. Tell your crew I appreciate their good work. As a mechanic I am confident coming to your business. I recommend it to my friends should their vehicles need servicing. Keep up the good work."
We applaud your attention to detail, outstanding customer service, reasonable pricing, honesty, integrity and quality service!
James Schnatterer of Newark Delaware
"Integrity & Honesty is something that can be hard to find these days! Dante and his staff offer just that along with superb and quality service at Benchmark Transmission of Newark, DE. Having a daughter that just turned 16, we were faced not only putting her out on the roads, but finding a car that was safe and reliable for her to drive. Dante and staff were there to help us determine if our 1991 vehicle that needed a transmission was worth fixing and handing down to our daughter. Dante took the time to go over the vehicle to ensure safety and reliability. The transmission service they provided was OUTSTANDING quality and the car drives like new thanks to Benchmark. We can't thank Dante and his staff enough for being patient with us. His honesty in what needed to be done to make this car reliable enough to put our daughter in is something that we truly value. I applaud your attention to detail, outstanding customer service, reasonable pricing, honesty, integrity and quality service! We will continue to highly recommend your shop to anyone needed transmission work. James & Julie"
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