Customer Testimonials

The Benchmark Transmission staff of transmission service & repair technicians and management realize that our customers in Newark ~ Wilmington and the greater New Castle County community are the most valued assets of our Newark ~ Wilmington area auto repair shop. We are always happy to receive testimonials from car owners and equally happy to share their feedback with you! So if you live in Newark ~ Wilmington or the surrounding New Castle County area please consider our shop for all your car repair and service needs.

Doug Nixon from Bear  View Testimonial

Click to open testimonial from Doug Nixon lives in Bear Delaware.


Michael from Trenton, NJ

I would like to extend my thanks to Rich and Don for quickly diagnosing my daughters Toyota problem. It was more severe than any of us expected. Your shop was right up front with me on my options since we are so far away. They kept our vehicle save and secure for over a week and never asked for anything in return. To the entire staff in Middletown - THANK YOU.


Rodney from Philadelphia,PA

The service from every employee at Benchmark Transmission is unbelievable. They are very trustworthy and fair. I noticed that they treat every car as if its their own. The quality of work is unbeatable. I own three trucks. They first fixed my van. They are now working on my truck. It looks like my cars like to break down in the area of their auto repair shop in Wilmington~Newark Delaware and I don't blame them. KEEP UP THE GOOD WORK!!!


William Boland & Family from Middletown, DE  View Testimonial

Click on File to View Testimonial from auto repair shop in Middletown Delaware


Laurie from New Jersey

In the 3 years since we bought our son's '99 Mustang it has had repeated transmission and clutch problems. The car is now in DE with our son who is a student there. When the Mustang recently began showing signs of yet more problems with the transmission/clutchwe weren't sure where to turn. Should we have the car towed home to our mechanic in NJ or trust a total stranger in DE to diagnose and fix the problem? If we did the latter, would we get fleeced? Looking for advice we called AAA. They recommended Benchmark Transmission. My son immediately drove his car over to Benchmark. Dante and Rich checked the car over, spoke multiple times with me on the phone about their findings, and ultimately suggested that they try some simple and inexpensive adjustments to see if those might solve the problem. They did. My son picked the car up 24 hours after dropping it off and says it shifts perfectly now. Because the labor involved was not extensive Dante even refused to accept payment for his work/time.
Thank you, Dante and Rich, for your honesty, for not suggesting that the only course of action was to pull the transmission and search for the root of the recurrent problem. You have earned our trust not only in your integrity but in your knowledge of transmissions as well. Rest assured that if we should need transmission work in the future, we will trust you to do it.


Jean from Bear, DE

I have had nothing but the best service from Joe at Benchmark. I heard about them from a friend (the best kind of referral) and I was not disappointed. I had my car fixed at Benchmark a few years ago and it has been going strong ever since. When the transmission on my husband's truck started to go there was no question where we would take it. Joe is professional and knowledgeable.


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Where Experience Counts Since 1967...

Newark - 302 368 4900
Claymont - 302 792 2300
Middletown - 302 376 6510
Wilmington - 302 999 9400

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