Customer Testimonials

The Benchmark Transmission staff of transmission service & repair technicians and management realize that our customers in Newark ~ Wilmington and the greater New Castle County community are the most valued assets of our Newark ~ Wilmington area auto repair shop. We are always happy to receive testimonials from car owners and equally happy to share their feedback with you! So if you live in Newark ~ Wilmington or the surrounding New Castle County area please consider our shop for all your car repair and service needs.

Rodney from Philadelphia,PA

The service from every employee at Benchmark Transmission is unbelievable. They are very trustworthy and fair. I noticed that they treat every car as if its their own. The quality of work is unbeatable. I own three trucks. They first fixed my van. They are now working on my truck. It looks like my cars like to break down in the area of their auto repair shop in Wilmington~Newark Delaware and I don't blame them. KEEP UP THE GOOD WORK!!!


William Boland & Family from Middletown, DE  View Testimonial

Click on File to View Testimonial from auto repair shop in Middletown Delaware


Laurie from New Jersey

In the 3 years since we bought our son's '99 Mustang it has had repeated transmission and clutch problems. The car is now in DE with our son who is a student there. When the Mustang recently began showing signs of yet more problems with the transmission/clutchwe weren't sure where to turn. Should we have the car towed home to our mechanic in NJ or trust a total stranger in DE to diagnose and fix the problem? If we did the latter, would we get fleeced? Looking for advice we called AAA. They recommended Benchmark Transmission. My son immediately drove his car over to Benchmark. Dante and Rich checked the car over, spoke multiple times with me on the phone about their findings, and ultimately suggested that they try some simple and inexpensive adjustments to see if those might solve the problem. They did. My son picked the car up 24 hours after dropping it off and says it shifts perfectly now. Because the labor involved was not extensive Dante even refused to accept payment for his work/time.
Thank you, Dante and Rich, for your honesty, for not suggesting that the only course of action was to pull the transmission and search for the root of the recurrent problem. You have earned our trust not only in your integrity but in your knowledge of transmissions as well. Rest assured that if we should need transmission work in the future, we will trust you to do it.


Jean from Bear, DE

I have had nothing but the best service from Joe at Benchmark. I heard about them from a friend (the best kind of referral) and I was not disappointed. I had my car fixed at Benchmark a few years ago and it has been going strong ever since. When the transmission on my husband's truck started to go there was no question where we would take it. Joe is professional and knowledgeable.


Jen from Hockessin from Hockessin, DE

I found out about Joe and Benchmark from my neighbor . I knew right away that I could trust Joe, and that he would make sure that my car was in the best possible running condition. He has always gone above and beyond with his customer service, and I know that my having a safe vehicle is his priority, too. Thanks Joe!


Rod from Newark DE

I am the owner of 3 late model Ford Explorers (92, 93, 95) and a 99 Subaru Legacy. I have been dealing with Benchmark, Dante (Owner) for over 8 years. I have not alway taken the best care of my vehicles in terms of preventive maintenance, and checking into the little noises that give you that feeling that something is wrong, therefore I've experienced more problems than necessary. Despite my neglect, whenever I've taken my cars to Benchmark, I have always been treated to the best of service. Benchmark has both replaced and repaired transmissions in my vehicles, and has done wonderful work, and at a reasonable cost. I have never been disatisfied, Dante is always willing to work with me. I have nearly 300,000 miles on one explorer, 200,000 on anther, and over 150,000 on the Legacy. Benchmark gives me the confidence that as long as I want to keep my vehicles, they will keep them running good condition. Thanks Benchmark!


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Where Experience Counts Since 1967...

Newark - 302 368 4900
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