Customer Testimonials

The Benchmark Transmission staff of transmission service & repair technicians and management realize that our customers in Newark ~ Wilmington and the greater New Castle County community are the most valued assets of our Newark ~ Wilmington area auto repair shop. We are always happy to receive testimonials from car owners and equally happy to share their feedback with you! So if you live in Newark ~ Wilmington or the surrounding New Castle County area please consider our shop for all your car repair and service needs.

Richard Broad from Fairfax, Virginia

While I was in Middletown Delaware on business, I experienced what I thought was a transmission problem and took my car to Benchmark Transmission Middletown Delaware. Craig and John made a FREE assessment of the problem that morning, advised me of the cost, and indicated they could fix it by the next morning. When I asked if they could do the job that afternoon, they said they would try. I received a call back by 3:30 that afternoon indicating the car was ready. When I picked it up at 4, I was greeted in a pleasant manner and the charge was exactly what they had indicated. They had replaced a broken Transmission cooler line and the car now runs fine. Most places, realizing that I am not an auto mechanic, would have likely tried to install a new transmission, taken a couple of days to so, and charged a small fortune.

I could not have been any more satisfied with the service. Benchmark Transmission operates with integrity, takes pride in its work, and treats the customers with courtesy I have rarely experienced. This is the finest experience I can recall ever in the maintenance of my car. It was a pleasure doing business with such high quality people.


Mark Mc Cauley from Newark, Delaware

Dear Don,
I am writing to let you know how pleased I am with your company's repair and service of my 2000 Hyundai Sonata. It arrived in your auto repair shop in Newark Delaware with a defective speed sensor.

Benchmark Transmission offered to repair the transaxle for a very reasonable price. The dealer replaced a sensor previously at a higher cost.

Don, The transaxle is performing like it did a few years ago, upshifts and downshifts are smooth again.
Since Benchmark Transmission Newark Delaware worked on my car, I have told over 15 people how highly admired your shop's work is. Several had experience with your company or have close friends reporting the same experience. I will miss your company after moving to Oklahoma later this month.

Sincerely
Mark McCauley


Doug Nixon from Bear  View Testimonial

Click to open testimonial from Doug Nixon lives in Bear Delaware.


Michael from Trenton, NJ

I would like to extend my thanks to Rich and Don for quickly diagnosing my daughters Toyota problem. It was more severe than any of us expected. Your shop was right up front with me on my options since we are so far away. They kept our vehicle save and secure for over a week and never asked for anything in return. To the entire staff in Middletown - THANK YOU.


Rodney from Philadelphia,PA

The service from every employee at Benchmark Transmission is unbelievable. They are very trustworthy and fair. I noticed that they treat every car as if its their own. The quality of work is unbeatable. I own three trucks. They first fixed my van. They are now working on my truck. It looks like my cars like to break down in the area of their auto repair shop in Wilmington~Newark Delaware and I don't blame them. KEEP UP THE GOOD WORK!!!


William Boland & Family from Middletown, DE  View Testimonial

Click on File to View Testimonial from auto repair shop in Middletown Delaware


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Where Experience Counts Since 1967...

Newark - 302 368 4900
Claymont - 302 792 2300
Middletown - 302 376 6510
Wilmington - 302 999 9400

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