Benchmark Transmission Mission Statement

The mission of Benchmark Transmission is to strive for continued growth in the greater Newark ~ Wilmington community by providing quality automotive repair services by a team of auto care specialists that are dedicated to the complete satisfaction of each and every member of the community that brings their auto to our shop for repair service. Benchmark Transmission will achieve this by adhering to the following principles:

  • Hiring a team of automotive care specialists that maintain high ethical standards, are well trained and dedicated to a continued goal of 100% customer satisfaction.
  • Ongoing education and training to our staff.
  • Maintaining a up-to-date vehicle data.
  • Purchasing and maintaining only the best automotive diagnostic equipment available.
  • Keeping an environmentally responsible shop.
  • Ensuring a clean, safe work environment.
  • Constantly performing evaluations of our organization's goals and establishing new goals for the overall betterment of our company, staff, and the greater Newark ~ Wilmington community.

Benchmark Transmission will strive to improve our industry's reputation with our integrity and education of our community

Contact Information

Satisfied Customer

Dear Don, I am Writing this letter to let you know how much we appreciate the way you helped us out last Wednesday. You responded to our call for assistance quickly and efficiently. We will always call Benchmark Transmission whenever we find that we are having a problem with any of our vehicles. You generously sent a mechanic to my job site and took care of the problem. We can't thank you enough for your friendly courteous service.

Joseph Lange
Wilmington

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